Dailybeth Petit
Charlotte,NC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Amazon Driver
Amazon
10.2021 - Current
- Followed all relevant traffic laws and safety regulations and utilized GPS and other navigation tools to plan routes and stay on schedule.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Delivered over 4,000+ goods and products to customer on time and in excellent condition.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
Retail Store Manager
Boost Mobile
11.2018 - 01.2020
- Promoted to store manager
- Recruited, trained, coached, and mentored new sales associates, building a sales team that met monthly quotas and kept the store in the top 10 stores in the Charlotte Metro area
- Monitored customer preferences to determine the focus of sales efforts, which helped increase sales by 60% in a 6-month period
- Provided superior customer service that established long-lasting relationships with customers
- Resolved escalated customer complaints regarding sales and service with a positive outcome
- Supervised and managed cash distribution, ordered merchandise, and performed inventory counts.
Sales Representative
Boost Mobile
12.2017 - 11.2018
- Maintained records related to sales, gaining recognition for being the top salesperson in the sales team
- Recommended, selected, and helped customers with products based on their needs and desires
- Computed sales prices, total purchases, and processed cash and card payments
- Maintained knowledge of current sales and promotions, policies regarding exchanges and payments, and security practices
- Opened and closed cash registers.
Senior Insurance Executive
GESFINCA / PANAMERICANA CORRETAJE DE SEGUROS
11.2014 - 05.2016
- Assisted clients with issuing, renewing, increasing, modifying, and quoting insurance policies from various companies
- Maintained and developed client relationships
- Conducted client acquisition and retention activities
- Visited potential clients to present and discuss insurance options.
Business Executive
BANCO OCCIDENTAL DE DESCUENTO
08.2012 - 10.2014
- Provided comprehensive customer service, addressing various banking needs
- Opened various types of accounts for customers (checking, savings, pensions, etc)
- Managed the delivery and processing of financial documents and instruments
- Handled CADIVI (National Center for Foreign Commerce) folders and assisted with currency exchange requests
- Assisted customers in applying for credit cards
- Prepared loan documentation for corporate clients.
Education
Bachelor of Accountancy (3 Years) - Accounting
Universidad Rafael Belloso Chacin
Maracaibo, ZuliaFinancial Advisor -
Advanced Study Center (CEDIC)
Maracaibo, Zulia01.2013
High School Diploma -
U.E. Dr. Robinson Arape Garcia
Maracaibo, Zulia01.2011
Skills
- Software: Microsoft Suite and Google Suite proficient
- Customer Service
- Time Management
- Problem-Solving
- Operations Management
- Sales Techniques
- Budget Control
- Strong multi-tasking
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Amazon Driver
Amazon
10.2021 - Current
Retail Store Manager
Boost Mobile
11.2018 - 01.2020
Sales Representative
Boost Mobile
12.2017 - 11.2018
Senior Insurance Executive
GESFINCA / PANAMERICANA CORRETAJE DE SEGUROS
11.2014 - 05.2016
Business Executive
BANCO OCCIDENTAL DE DESCUENTO
08.2012 - 10.2014
Bachelor of Accountancy (3 Years) - Accounting
Universidad Rafael Belloso Chacin
Financial Advisor -
Advanced Study Center (CEDIC)
High School Diploma -
U.E. Dr. Robinson Arape Garcia