Highly efficient I well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
8
8
years of professional experience
Work History
HIM Clerk
North Hudson Community Action Corporation
01.2018 - Current
Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
Interacted with customers by phone, email, or in-person to provide information.
Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
Improved customer satisfaction by promptly answering inquiries and providing accurate information.
Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.
Maintained filing system and organized customer documents for easy retrieval of information.
Enhanced office organization with regular maintenance of files, records, and supplies inventory.
Increased efficiency by streamlining filing systems and organizing important documents.
Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
Processed mail accurately and efficiently, ensuring that all correspondence was distributed to the correct recipients in a timely manner.
Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
Monitored office supplies and made arrangements for restocking of low-stock items.
Processed documents and materials to disseminate information to appropriate parties.
Facilitated communication between departments through prompt forwarding of messages and coordination of inter-departmental meetings.
Reviewed files, records and other documents to obtain information to respond to requests.
Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Utilized office management software to record and track customer information.
Teacher A
Little Einsteins Early Learning
07.2016 - 12.2017
Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
Supported student teachers by mentoring on classroom management, lesson planning, and activity organization.
Education
Documentary Techniques And Library Science - Bibliotecology
Milton Milian Castro
Villa Clara Cuba
07.2008
Skills
Telephone Etiquette
Filing systems
Prioritization
Database entry
Administrative tasks
File Maintenance
Document Management
Database Management
Quality Management
Processing mail
Mail Sorting
Typing Speed
Record preparation
Information Security
Attention to Detail
Customer Communication
Problem-Solving
Flexible and Adaptable
Professional and mature
Record Sorting and Filing
Team Collaboration
Microsoft Office
Document Typing and Formatting
Records Maintenance
Data Recording
Document Review
Staff Training
Information Processing
Materials Organization
Office Supply Management
Regulatory Compliance
Records Management Software
Process Monitoring
Languages
English
Elementary
Spanish
Full Professional
Timeline
HIM Clerk
North Hudson Community Action Corporation
01.2018 - Current
Teacher A
Little Einsteins Early Learning
07.2016 - 12.2017
Documentary Techniques And Library Science - Bibliotecology
Milton Milian Castro
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