Daimara Mourelo
Surprise,AZ
Summary
Dynamic professional with a proven track record at Target, excelling in pricing strategy and process improvement. Recognized for strong analytical skills and exceptional customer service, I effectively led teams to enhance operational efficiency and drive profitability. Adaptable and detail-oriented, I thrive in fast-paced environments while fostering collaboration and mentorship among colleagues.
Highly efficient Layup Associate well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
18
18
years of professional experience
Work History
Layup Associate
Marshalls Distribution Center
Phoenix, AZ
08.2017 - Current
- Assisted with daily operational tasks to support team objectives.
- Collaborated with team members to streamline workflow processes.
- Maintained organized documentation for project tracking and reporting.
- Utilized software tools for data entry and analysis of performance metrics.
- Contributed to team meetings by sharing insights and observations from tasks.
- Participated in training sessions to enhance product knowledge and skills.
- Adapted quickly to changing priorities, ensuring timely completion of assignments.
- Worked at the desk giving credit to the orders and problem solving
- Coach Trainer
Pricing Strategy
Target
Chandler, AZ
04.2009 - 11.2018
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Learned and adapted quickly to new technology and software applications.
- Developed and maintained courteous and effective working relationships.
- Was the Team lead of the Price Change on my last year working there
Associate
Western Union
Phoenix, AZ
05.2007 - 03.2009
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Analyzed customer data to identify trends and anticipate customer needs.
- Increased customer satisfaction with thorough product demonstrations and personalized advice.
- Developed and maintained strong relationships with key clients to ensure high levels of satisfaction.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Education
High School Diploma -
Eduardo Machado
Cuba07-2003
Skills
- Customer service
- Time management
- Attention to detail
- Computer skills
- Leadership qualities
- Workplace safety
- Courteous and professional
- Oral communication
- Work Planning and Prioritization
- New hire training
- Cross-functional teamwork
- Strategy development
- Loss prevention
- Team collaboration
- Adaptability and flexibility
- Verbal and written communication
- Friendly and helpful
- Team cooperation
- Honest and dependable
- Reliable and responsible
Timeline
Layup Associate
Marshalls Distribution Center
08.2017 - Current
Pricing Strategy
Target
04.2009 - 11.2018
Associate
Western Union
05.2007 - 03.2009
High School Diploma -
Eduardo Machado