Daimon Robinson

- Manages employees and ensure our everyday operation runs flawlessly.

- Training and mentoring new crew members.

- Troubleshooting issues with boat mechanics and problem solving.

- Managing inventory.

- Implementing incentives and goals for company reviews.

- Managing schedules.

- Assisting with the hiring process.

- Enhanced customer satisfaction by promptly addressing concerns and providing effective solutions.

- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.

- Promptly responded to inquiries and requests from prospective customers.

- Exhibited high energy and professionalism when dealing with clients and staff.

- Cross-trained and provided backup support for organizational leadership.

- Resolved issues for improved customer relations, utilizing active listening and empathy during interactions.

- Trained new hires on company procedures and best practices for handling customer inquiries efficiently and effectively.

- Trained new personnel regarding company operations, policies and services.

- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.

- Negotiated contracts with prospective clients, helping to secure long-term business partnerships.

- Explained features and advantages of [Type] products or services to promote sales.

- Leveraged CRM software to efficiently track leads, manage contacts, and monitor progress toward goals.

- Delivered engaging sales presentations tailored specifically towards individual client needs, demonstrating a deep understanding of their business and industry.

- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.

- Maintained current knowledge of evolving changes in marketplace.

- Kept detailed records of daily activities through online customer database.

- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.

- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

- Set positive tone for entire dining experience as first point of contact for incoming guests.

- Served food and beverages promptly with focused attention to customer needs.

- Resolved customer complaints promptly and professionally to maintain positive reputation.

- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

- Worked with POS system to place orders, manage bills, and handle complimentary items.

- Maintained clean and organized dining areas to uphold restaurant hygiene standards.

- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

- Prepared and served various food items in fast-paced [Type] environment.

- Kept kitchen clean and organized by performing daily maintenance tasks.

- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.

- Prepared meals efficiently under time constraints for timely service during peak hours.

- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.

- Communicated closely with servers to fully understand special orders for customers.

- Followed strict standards for food handling and safety, minimizing risks to customers.

- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.

- Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.

- Monitored food quality and presentation to maintain high standards.

- Maintained well-stocked stations with supplies and spices for maximum productivity.

- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.