Summary
Overview
Work History
Education
Skills
Timeline
Generic

Daina Goings

Lexington,SC

Summary

Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.

Multi-tasking Shift Leader well-known for successfully executing new initiatives dedicated to creating workplace culture consistent with organization's mission and values. Offers expertise combined with quality-focused mindset.

Energetic Shift Leader proficient in tracking and evaluating performance measurables against quality, costs and delivery goals. Diligent and responsive leader skilled in leading and developing others through support and training.

Multi-tasking Shift Leader well-known for successfully executing new initiatives. Dedicated to creating a workplace culture consistent with organization's mission and values.Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.

Resourceful Team Member with proven history of reliability and excellent work. Dedicated to quality assurance and maximizing daily progress. Expert in equipment use, maintenance and emergency repairs.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

6
6
years of professional experience

Work History

Parts

Love Chevrolet
Cayce, SC

Pulling car parts to be placed in runs to send out to customers.

Delivering.

Cleaning around the warehouse.

Computer work.

Paper work, such as printing & copying.

Collecting money & checks.

Helping customers who come into the warehouse.

Shift Leader

Clean Juice
Lexington , SC
08.2020 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
  • Enforced company policies and regulations with employees.
  • Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
  • Monitored employee actions for safety, sanitation and general housekeeping compliance, proactively protecting staff and customers from safety hazards and infection risk.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Regulated pricing, inventory count and supply during shift hours.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
  • Maintained store equipment, printers and fax machines.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.

Team Member

Tropical Smoothie Cafe
Columbia , SC
09.2019 - 07.2020
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Operated register to process payments and collect cash payment for order totals.
  • Maintained productive, efficient approach to all tasks.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Continuously checked products for quality assurance according to strict guidelines.
  • Took on additional job duties during unexpected backlog, resulting in meeting project target date.
  • Worked different stations to provide optimal coverage and meet production goals.

Team Member

Moes Southwestern Grill
Lexington , SC
01.2019 - 09.2019
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Made sure guests were taken great care of.
  • Continuously checked products for quality assurance according to strict guidelines.
  • Took on additional job duties during unexpected backlog, resulting in meeting project target date.

Team Member

Tropical Smoothie Cafe
Lexington , SC
06.2018 - 12.2018
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.

• Made sure guests were taken great care of.

Education

High School Diploma -

White Knoll High School
Lexington, SC
06.2019

Skills

  • Performance Tracking and Evaluations
  • Policy and Procedure Enforcement
  • Employee Coaching and Motivation
  • Customer Service Management
  • Shift Paperwork Completion
  • Assigning Work
  • Team Leadership
  • Managing Operations and Efficiency
  • Training Assistance
  • Drawer Assignments
  • Team Member Motivation
  • Smoothie Making
  • Guest Satisfaction
  • Safety Processes
  • Shift Checklists
  • Job Assignments
  • Cash Sales Counts
  • Strategic Planning
  • Team Meetings
  • Individual and Team Goals
  • Handling Customer Complaints
  • Guest Inquiries

Timeline

Shift Leader

Clean Juice
08.2020 - Current

Team Member

Tropical Smoothie Cafe
09.2019 - 07.2020

Team Member

Moes Southwestern Grill
01.2019 - 09.2019

Team Member

Tropical Smoothie Cafe
06.2018 - 12.2018

High School Diploma -

White Knoll High School

Parts

Love Chevrolet
Daina Goings