Summary
Overview
Work History
Education
Skills
Timeline
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Daina Smith

Orlando

Summary

Dynamic professional with a proven track record at Wright, excelling in traffic control and construction site coordination. Skilled in signaling techniques and safety policies, I enhanced crew productivity and ensured smooth traffic flow. Known for strong communication and problem-solving abilities, I consistently met performance targets while maintaining a safe work environment.

Overview

2
2
years of professional experience

Work History

Traffic Flagger

Wright
03.2024 - 05.2024
  • Improved traffic flow by efficiently directing vehicles and pedestrians through construction zones.
  • Increased crew productivity by providing clear instructions to drivers entering the job site, minimizing idle time and confusion.
  • Contributed to overall company success by consistently meeting or exceeding assigned performance targets related to traffic management.
  • Ensured accurate documentation was maintained for each assigned project, recording key details such as weather conditions, shift start/end times, and notable incidents that occurred during shifts.

Front of House Team Member

Chick- Fil- A
02.2023 - 07.2023
  • Enhanced customer satisfaction by providing exceptional service and maintaining a welcoming atmosphere.
  • Handled customer complaints professionally and efficiently, resulting in increased repeat business.
  • Exhibited strong knowledge of menu offerings, enabling informed recommendations that catered to individual guest preferences.
  • Established welcoming atmosphere by greeting each guest warmly.
  • Helped guests at tables when in need of assistance.
  • Reset tables between guests by restocking low items and wiping down surfaces.
  • Supported overall team goals by assisting other staff members during peak hours as needed.
  • Maintained cleanliness and organization of dining area, contributing to a more enjoyable dining experience for patrons.
  • Assisted in training new team members, ensuring they were quickly able to provide excellent service to guests.
  • Developed strong rapport with regular customers, fostering loyalty and enhancing their dining experience at the establishment.
  • Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
  • Assisted in boosting restaurant sales by upselling menu items and promoting daily specials to guests.
  • Assisted servers with delivering food, filling beverages, and retrieving items for guests.
  • Collaborated with kitchen staff to ensure accurate and timely delivery of food orders, reducing wait times for customers.
  • Completed opening and closing duties promptly, allowing the restaurant to begin serving customers on time each day.
  • Streamlined order taking process by utilizing point-of-sale systems effectively, leading to faster order processing times.

Front End Cashier

Wal-Mart Supercenter
05.2022 - 06.2022
  • Enhanced customer satisfaction by providing efficient and friendly service during checkout.
  • Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
  • Supported stocking efforts by organizing shelves near the front end cashier area, maintaining a visually appealing presentation of merchandise.
  • Handled high volumes of transactions with accuracy, contributing to overall store sales goals.
  • Addressed customer concerns promptly, resolving issues and maintaining strong relationships with patrons.
  • Organized items on shelves to help customers locate products easily and quickly.
  • Completed daily tasks quickly without sacrificing quality or attention to detail.
  • Maintained organized and orderly front end and removed carts, baskets, and debris.
  • Performed price checks for fellow cashiers, ensuring accurate pricing on merchandise for customers'' convenience.
  • Helped customers complete purchases, locate items, and join reward programs.

Education

GED -

Stepping Stones High
Tampa, FL
05-2006

Skills

  • Signaling techniques
  • Work zone safety
  • Traffic control expertise
  • Construction site coordination
  • Equipment handling
  • Safety policies and measures

Timeline

Traffic Flagger

Wright
03.2024 - 05.2024

Front of House Team Member

Chick- Fil- A
02.2023 - 07.2023

Front End Cashier

Wal-Mart Supercenter
05.2022 - 06.2022

GED -

Stepping Stones High

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Daina Smith