Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dainalee Weir

Falmouth,Trelawny

Summary

Proven sales and customer service professional with a track record of driving repeat business and loyalty at Holiday Inn Resort. Excelled in maintaining high customer satisfaction through efficient transaction processing and sales floor organization. Skilled in cash handling and complaint resolution, demonstrating strong organizational and interpersonal abilities. Achieved significant improvements in customer engagement and sales floor efficiency.

Overview

16
16
years of professional experience

Work History

Sales Clerk

Holiday Inn Resort
Montego Bay, St James
01.2018 - Current
  • Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
  • Developed strong relationships with customers, driving repeat business and loyalty.
  • Processed transactions quickly and accurately, maintaining a high level of customer satisfaction.
  • Kept front check out area clean and organized for efficient service.

Trainee

Royalton White Sands Resort
Falmouth, Trelawny
06.2017 - 09.2017
  • Learned new materials, processes, and programs quickly.
  • Shadowed senior team members to learn all related jobs and tasks.
  • Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
  • Attended training courses to build understanding of processes, techniques, and industry.

Sales Clerk

Del Sol (Falmouth Pier)
Falmouth, Trelawny
02.2014 - 03.2017
  • Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
  • Developed strong relationships with customers, driving repeat business and loyalty.
  • Processed transactions quickly and accurately, maintaining a high level of customer satisfaction.
  • Kept front check out area clean and organized for efficient service.

Server

Margaritaville, Falmouth
Falmouth Trelawny
01.2013 - 01.2014
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Registrar

Long Pond Sugar Estate (MOA)
07.2008 - 08.2010

Filing documents and running Interviews

Education

Certificate - Hospitality

Carl's Practical And Waitering School
Falmouth, Trelawny
09.2017

High School Diploma -

Holland High School
Falmouth, Trelawny
07.2011

Skills

  • Goal-Oriented
  • Cash Register Operation
  • Organization
  • Sales expertise
  • Complaint resolution
  • Cash Handling
  • Merchandising
  • Technical Support
  • Loss Prevention

Timeline

Sales Clerk

Holiday Inn Resort
01.2018 - Current

Trainee

Royalton White Sands Resort
06.2017 - 09.2017

Sales Clerk

Del Sol (Falmouth Pier)
02.2014 - 03.2017

Server

Margaritaville, Falmouth
01.2013 - 01.2014

Registrar

Long Pond Sugar Estate (MOA)
07.2008 - 08.2010

Certificate - Hospitality

Carl's Practical And Waitering School

High School Diploma -

Holland High School
Dainalee Weir