Daintrie DuCharme
Coalville,UT
Overview
8
8
years of professional experience
Work History
Optical Technician
Mountain Valley Eye Institute
Park City, UT
10.2023 - Current
- Performed routine maintenance and calibration of optical instruments.
- Created detailed reports documenting the results of visual inspections and tests.
- Tested lenses for aberrations, distortions, and other defects using specialized equipment.
- Conducted physical examinations on patients to determine their vision needs.
- Assisted optometrists in fitting contact lenses on patients' eyes.
- Trained new employees on proper use of equipment and techniques.
- Resolved customer complaints regarding product quality or service issues promptly.
- Improved fit of patients' glasses and completed basic repairs covered by office warranty.
- Obtained accurate patient histories through detailed interviews and documented information in EHR.
- Assisted with visual field testing, ocular photography, optical coherence tomography and pre-exam data collection.
Insurance Agent
State Farm
Park City, UT
02.2022 - 09.2023
- Developed and implemented comprehensive insurance plans for clients according to their individual needs.
- Educated customers on the importance of maintaining adequate insurance coverage.
- Ensured compliance with applicable laws, regulations, and company policies while selling insurance products.
- Resolved customer complaints in a timely manner to maintain high satisfaction levels.
- Maintained accurate records of all insurance transactions using computer software systems.
- Participated in continuing education courses to stay current on industry trends and changes in regulations.
- Scheduled meetings with prospective clients to discuss available products and services.
- Processed payments received from clients promptly according to established procedures.
- Engaged customers and provided high level of service by carefully explaining details about documents.
Barn Manager
Rhodes Valley Outfitters
Kamas, UT
05.2021 - 02.2022
- Maintained records of horse health, feed, equipment, medications, and supplies.
- Assigned tasks to staff members for daily care of the barn.
- Inspected stalls regularly to ensure cleanliness and appropriate bedding material was provided for each horse.
- Monitored inventory levels of hay, grain, supplements, shavings, and other necessary items needed in the barn.
- Responded quickly to emergency situations involving horses such as colic or injury.
- Delivered basic equine medical care skills such as bandaging, wrapping and medication administration.
- Communicated effectively with owners regarding their horse's progress or medical needs.
- Coordinated activities between farriers, veterinarians, trainers and other professionals involved in providing services to horses at the facility.
Lift Operator
Snow Basin
Huntsville, UT
12.2020 - 04.2021
- Assisted passengers in loading and unloading safely from the lift.
- Ensured that all riders followed safety guidelines during the ride.
- Established a friendly rapport with guests, providing information about activities available in the resort area.
- Communicated effectively with fellow lift operators regarding changes in weather conditions or operational status of lifts.
- Assisted guests with disabilities or special needs while riding the lift or accessing terrain park features.
Receptionist
White Pine Veterinary Clinic
Park City , UT
06.2016 - 11.2020
- Greeted visitors, assessed needs and directed to appropriate personnel.
- Answered and directed incoming calls using multi-line telephone system.
- Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
- Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
- Sorted incoming mail and directed to correct personnel each day.
- Took accurate messages for staff and management to facilitate open and speedy communication.
- Maintained daily calendars, set appointments with clients. DVMAXX system and AVIMARK system experience.
- Send records to clients, insurance companies, and other vet clinics.
Veterinary Technician
White Pine Veterinary Clinic
Park City , UT
06.2016 - 11.2020
- Room technician duties:
- Loading clients and patients into examination rooms, taking brief histories, and taking vital signs.
- Keep the Veterinarians on time by getting blood, and urine/fecal samples before exams, as well as pulling up any vaccinations or injections that were requested prior to exam. Take patients back and preform nail trims and express anal glands.
- During the exam, holding the patient as well as reading body language to determine if patient needs a muzzle.
- Putting in charges for the veterinarian. I have used the DVMAXX system as well as the AVIMARK system.
- Taking care of ward animals, making sure they comfortable and stable through out the day. Disconnect from fluids to take on a potty break, then reconnect.
Education
Associate of Science - General Studies
Weber State University
Ogden, UT04.2019
Bachelor of Arts - English- Currently Enrolled
Weber State University
Ogden, UTTimeline
Optical Technician
Mountain Valley Eye Institute
10.2023 - Current
Insurance Agent
State Farm
02.2022 - 09.2023
Barn Manager
Rhodes Valley Outfitters
05.2021 - 02.2022
Lift Operator
Snow Basin
12.2020 - 04.2021
Receptionist
White Pine Veterinary Clinic
06.2016 - 11.2020
Veterinary Technician
White Pine Veterinary Clinic
06.2016 - 11.2020
Associate of Science - General Studies
Weber State University
Bachelor of Arts - English- Currently Enrolled
Weber State University
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