Dairian Lovell
Poplar Bluff,MO
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure a position. Ready to help team achieve company goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Fostering Prevention Specialist
FosterAdopt Connect
02.2023 - 03.2024
- Collaborated with local organizations to establish support networks for those struggling with trauma, low-income, and parenting skills.
- Coordinated care with other professionals to provide clients with comprehensive support.
- Contributed to grant writing efforts securing additional funding for essential prevention initiatives.
- Used knowledge of different parenting techniques to provide clients with individualized options for successful outcomes.
- Developed individual treatment goals based on history and current strengths.
- Monitored client progress carefully while maintaining detailed records, allowing for accurate reporting on program impact.
- Completed required documentation weekly for continued progress reporting.
- Supported and assessed clients needs to provide additional resources in the home for continued growth of clients.
- Enhanced community awareness of the organization and fostering prevention program through engaging presentations.
- Supported aftercare planning for continued client success.
- Monitored client progress to make necessary adjustments for client success.
- Continuously updated skills through training courses, workshops, and self-study—staying current on industry standards.
- Assisted with day-to-day operations, working efficiently and productively with team members.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Self-motivated, with a strong sense of personal responsibility.
- Paid attention to detail while completing assignments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Skilled at working independently and collaboratively in a team environment.
Resource Development Advocate
FosterAdopt Connect
05.2019 - 01.2023
- Maintained client information in an organized manner.
- Completed training, visits, and paperwork with clients to ensure licensure of quality homes.
- Ensured consistent monthly communications with clients.
- Worked closely with community partners to recruit new clients.
- Led and organized several fundraiser events to raise funds for programs.
- Connected with community members to obtain fundraiser sponsorships and in-kind gifts.
- Trained foster parents monthly in Adult and Pediatric First Aid/CPR.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Paid attention to detail while completing assignments.
- Proved successful working within tight deadlines and a fast-paced environment.
- Managed time efficiently in order to complete all tasks within deadlines.
Sales
American Superstores
08.2018 - 08.2019
- Maintained organized, presentable merchandise to drive continuous sales.
- Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
- Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
- Educated customers on promotions to enhance sales.
- Prepared merchandise for sales floor by pricing or tagging.
- Processed product returns and assisted customers with other selections.
Customer Service Representative
The Home Depot
08.2013 - 06.2019
- Educated customers on promotions to enhance sales.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
- Assisted customers with setting appointments, shipping and special order requests, and arranging merchandise pick-up at other locations.
- Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.
- Communicated with vendors regarding back order availability, future inventory and special orders.
- Entered customer interaction details in order system to track requests, document problems and record solutions offered.
Education
Associates - Communication Studies
Three Rivers Community College
Poplar Bluff, MO05-2015
Bachelor of Applied Arts And Science - Communication Studies
Missouri State University
Springfield, MO12-2019
Skills
- Resource development
- Community Resources
- Client Relationship Development
- Community resource knowledge
- Client Development
- Training programs development
- Outreach activities
- CPR/AED
- Referral Coordination
- Community Resources
- Client Confidentiality
- Multicultural Sensitivity
Certification
- Certified Adult & Pediatric CPR & First Aid Instructor
Timeline
Fostering Prevention Specialist
FosterAdopt Connect
02.2023 - 03.2024
Resource Development Advocate
FosterAdopt Connect
05.2019 - 01.2023
Sales
American Superstores
08.2018 - 08.2019
Customer Service Representative
The Home Depot
08.2013 - 06.2019
Associates - Communication Studies
Three Rivers Community College
Bachelor of Applied Arts And Science - Communication Studies
Missouri State University