Maria Magarinos
El Paso,CO
Summary
Results-driven leader with expertise in optimizing service delivery and driving sales growth. Successfully increased sales by 15% through targeted upselling strategies while managing team operations and implementing customer feedback initiatives. Strong commitment to maintaining compliance and enhancing customer experiences.
Overview
3
3
years of professional experience
Work History
Sales Representative
Isadora
Buenos Aires, Argentina
07.2023 - 01.2024
- Handle cash, credit, and returns, ensuring compliance with store policies.
- Keep the store clean and organized and clean to maintain pleasant customer experience.
- Assist with inventory management and restocking as needed.
- Provide excellent customer service, assisting with product inquiries and resolving issues.
- Maintain knowledge of store promotions and product offerings
- Increased sales by 15% through upsells and cross-selling of additional products and services
Assistant Manager
McDonald's
Buenos Aires, Argentina
02.2021 - 07.2023
- Provided exceptional customer service to ensure customer satisfaction.
- Maintained accurate records of customers' interactions with the company in order to provide better future services.
- Waste control, analyze food waste and work on strategies to reduce it.
- Decision making, make daily decisions that affect the operation of the restaurant and lead the team in executing those decisions.
- Reviewed customer feedback and complaints to identify areas of improvement in customer service processes.
Education
High School Diploma -
Rodolfo Walsh
Buenos Aires Argentina12-2021
Skills
- Bilingual communication
- Service delivery optimization
- Sales promotion strategies
- Quality assurance practices
- Team collaboration
- Proactive problem-solving
- Customer relationship management
Languages
English
Elementary
Timeline
Sales Representative
Isadora
07.2023 - 01.2024
Assistant Manager
McDonald's
02.2021 - 07.2023
High School Diploma -
Rodolfo Walsh