Summary
Overview
Work History
Education
Skills
Timeline
Generic

Daisean Brooks

Ames,IA

Summary

Proactive General Manager with extensive experience in budget management, employee training, and contract negotiations. Skilled in coaching teams on management principles, addressing customer feedback, and ensuring operational efficiency. Brings strong leadership, problem resolution, and inventory control skills to enhance overall business performance.

Professional managerial candidate with deep understanding of operational excellence and team leadership. Proven ability to drive growth and enhance productivity through strategic planning and effective resource management. Emphasizes collaboration and adaptability to meet organizational goals, showcasing excellent problem-solving and decision-making abilities.

Experienced with strategic planning, team leadership, and operational excellence. Utilizes forward-thinking approach to drive business growth and streamline processes. Track record of fostering collaborative environments and achieving measurable results.

Overview

9
9
years of professional experience

Work History

General Manager

Five Guys
07.2019 - Current
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Assisted in recruiting, hiring and training of team members.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.

Butcher

Fareway
01.2017 - 05.2019
  • Complied with food safety, hygiene and sanitation regulations for safe food preparation.
  • Cut, trimmed and ground meats such as beef, pork, and poultry to prepare for packaging and sale.
  • Collaborated with team members to ensure efficient workflow, resulting in smooth daily operations.
  • Maintained high standards of hygiene and cleanliness, adhering to strict sanitation regulations within the butcher shop.
  • Wrapped meat produce to maintain quality, freshness and condition.
  • Trimmed fat and removed bones for high-quality, well-presented cuts of meat.
  • Stocked, rotated and priced merchandise to meet store standards.

Dishwasher

Hickory Park
01.2016 - 01.2017
  • Followed supervisor instructions to complete tasks on time.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
  • Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
  • Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.

Education

High School Diploma -

Ames High School
Ames, IA
05-2017

Skills

  • Leadership and team building
  • Problem Resolution
  • Operations Management
  • Team Player
  • Training and coaching
  • Time Management
  • Effective leader
  • Team Leadership
  • Training and Development
  • Inventory Control
  • Staff Supervision
  • Employee Scheduling

Timeline

General Manager

Five Guys
07.2019 - Current

Butcher

Fareway
01.2017 - 05.2019

Dishwasher

Hickory Park
01.2016 - 01.2017

High School Diploma -

Ames High School

Similar Profiles

CREATE PROFILE
Daisean Brooks