D'Aisha Brown
Birmingham,Alabama
Summary
Punctual and honest sales representative with solid background in busy environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help the team improve our service.
Overview
5
5
years of professional experience
Work History
Cashier
Crestline Bagel
10.2022 - Current
- Bank runs if we are low on money in the store
- Sign for deliveries/put up the deliveries
- State what needs to be ordered in store
- Make coffee orders
- Clean the store
- Train new staff
- Answer the phones/ take orders from over the phone
- Cooking
- Take orders as the customers come in and make it as they tell it to us
- Float between the register and the cooking station.
- Operate cash register for cash, and credit card transactions
- Greet customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in the entire store
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Built relationships with customers to encourage repeat business.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Set up new sales displays when new items were in stocked.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Wrapped, boxed and weighed bakery department products.
- Assisted customers with product returns, exchanges, refunds in accordance with company policy and resolve transaction issues.
- Label items
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Wash dishes
- Take in store and online orders
- Managed opening and closing shift kitchen tasks. Restocked inventory and ingredient items
Gardener
Lowes
03.2022 - 07.2022
- Water the plants (keep them alive)
- Help lost customers
- Loading bags of mulch, bricks, soil and other garden item
- Performed cleanup to clear brush and debris from garden areas.
- Communicated with customers by answering questions and addressing concerns to provide clients with regular updates on items in store.
- Continued learning about plants, gardening techniques and best practices to provide customers with accurate and constructive information.
- Maintained cleanliness and safety of job sites by properly disposing of waste and returning tools and equipment to proper storage locations.
- Monitored weather condition to make sure no plants get over watered.
- Lifted up to 40 pounds at once
Floor Staff
Regal entertainment movie theaters
06.2019 - 10.2021
- teamworking
- I took customer orders and made them as well
- I trained new staff, repeated orders to be made
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Cleaned the concession stand, theaters, bath rooms and the front lobby
- Moved around the boxes into storage
- Greet the customers as they came in.
- Recommended complementary purchases to customers, increasing revenue.
- Managed efficient cash register operations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
Science
Jefferson state community college
undefined
Cornerstone School of Alabama
05.2021
Skills
- Quick learner
- Merchandise Restocking
- Customer service excellence
- Refunds and exchanges
- Organizational abilities
- Customer Assistance
- Staff training
- Cash handling and management
- Cleaning and sanitizing
- Team Player
- Customer Service
- Food handling
Recommendations
- Manger - Christi, (205) 253-5258
- Current Leadership - Kendra, (256) 454-0897
- Workplace - Crestline Bagel, (659) 346-7439
Timeline
Cashier
Crestline Bagel
10.2022 - Current
Gardener
Lowes
03.2022 - 07.2022
Floor Staff
Regal entertainment movie theaters
06.2019 - 10.2021
Science
Jefferson state community college
undefined
Cornerstone School of Alabama