Daisha Griffin
Forney,TX
Summary
Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, delivering exceptional customer service, and maintaining a clean, organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.
Overview
5
5
years of professional experience
Work History
Cashier & Customer Service Representative
Rainbow Shops
01.2026 - Current
- Operate cash registers and process customer transactions accurately and efficiently.
- Assist customers with purchases, returns, and product inquiries while providing excellent customer service.
- Maintain organized checkout and sales floor areas to support store presentation standards.
- Handle cash, debit, and credit transactions while ensuring register accuracy.
- Assist with restocking merchandise and supporting daily store operations.
Seasonal Packer & Shipper
FedEx
11.2025 - 01.2026
- Packed and prepared customer shipments accurately and efficiently in a fast-paced warehouse environment.
- Assisted with loading, labeling, and sorting packages for shipment and delivery.
- Maintained organized workspaces while following company safety procedures.
- Worked collaboratively with team members to meet shipping deadlines and productivity goals.
Shift Leader
Dunkin' Donuts
11.2022 - 01.2026
- Supervised daily operations and ensured accurate cash handling by verifying cash drawers at opening and closing.
- Trained new employees on company policies, customer service standards, and register procedures to enhance team performance.
- Assisted the general manager with scheduling, workflow efficiency, and team coordination to maintain a cohesive work environment.
Student Intern
WBL Alliance
06.2021 - 08.2024
- Organized schedules and maintained records to support daily operations.
- Assisted with presentations and administrative tasks.
- Strengthened communication, teamwork, and organizational skills applicable to customer service roles.
Crew Member
Steak ‘n Shake
03.2022 - 11.2022
- Processed customer orders and payments accurately to ensure smooth transactions.
- Delivered prompt and friendly service in a high-volume environment.
- Collaborated with team members to maintain cleanliness and achieve service goals.
Education
Associate of Science - Science
Dallas College
Dallas, TX05-2025
High School Diploma - General Education
Hillcrest High School
Dallas, TX05-2024
Skills
- Customer Service & Guest Relations
- Cash Handling & Register Accuracy
- Point of Sale (POS) Systems
- Shipping, Packing & Inventory Support
- Store Operations & Opening/Closing Procedures
- Team Leadership & Training
- Multitasking in Fast-Paced Environments
- Organization & Time Management
- Reliable & Flexible Schedule
- Customer service
- Work ethic and integrity
- Customer assistance
- Patience and empathy
Timeline
Cashier & Customer Service Representative
Rainbow Shops
01.2026 - Current
Seasonal Packer & Shipper
FedEx
11.2025 - 01.2026
Shift Leader
Dunkin' Donuts
11.2022 - 01.2026
Crew Member
Steak ‘n Shake
03.2022 - 11.2022
Student Intern
WBL Alliance
06.2021 - 08.2024
High School Diploma - General Education
Hillcrest High School
Associate of Science - Science
Dallas College