Courteous candidate with evidence of experience providing quality patient care and administrative services. Proven track record of success in streamlining operations, developing protocols and improving patient outcomes. Strong commitment to exemplary customer service and maximizing patient safety and satisfaction.
Hi, I’m
Daisha Mackey
Hobbs,NM
Summary
Overview
13
years of professional experience
Work History
MCH
Student Vocational Nurse
05.2024 - Current
Job overview
- Demonstrated proficiency in various nursing skills including injections, dressing changes, specimen collection and handling.
- Maintained a safe environment for patients by adhering to facility protocols and reporting potential hazards promptly.
- Streamlined documentation process by maintaining accurate electronic health records for each patient.
- Facilitated therapeutic communication between patients and their families during challenging situations.
- Contributed to a positive clinical learning experience by actively engaging with peers, instructors, and staff members.
- Enhanced patient care by accurately administering medication and monitoring vital signs.
Pharmacy technician
03.2017 - Current
Job overview
- Filled prescriptions by retrieving, counting, and pouring pharmaceutical drugs, verifying medicine correctness, and checking for possible interactions
- Upheld proper pharmacy and general safety procedures
- Administer RTS, Genco returns, Mckesson inventory
- Process medical insurance claims
- Maintained and updated records to support efficient operations.
Wal-Mart Supercenter
Customer Service Manager
02.2011 - 08.2016
Job overview
- Resolved customer question, issues, and complaints
- Interviewed and trained new qualified customer service representatives
- Effectively communicated the expectations of the team
- Made sure all cash registers had adequate amount of money for sales and check cashing.
Education
New Mexico Junior College
Associate in Science
University Overview
University of Phoenix
Bachelor’s in Health Administration
University Overview
University of Phoenix
Master’s in Health Administration
University Overview
Odessa CollegeOdessa, TX
License Vocational Nurse from Nursing
07.2025
University Overview
Skills
- HIPAA Trained
- Exceptional patient care and interaction
- Team Building
- Critical thinker
- Dependable
- Multi-tasker
- Highly organized and detail oriented
- Adaptability and flexibility
- Collaboration & Teamwork
Vital signs monitoring
Clinical judgment
Catheter Care
Health Promotion
Timeline
Student Vocational Nurse
MCH
05.2024 - Current
Pharmacy technician
03.2017 - Current
Customer Service Manager
Wal-Mart Supercenter
02.2011 - 08.2016
New Mexico Junior College
Associate in Science
University of Phoenix
Bachelor’s in Health Administration
University of Phoenix
Master’s in Health Administration
Odessa College
License Vocational Nurse from Nursing
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