Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Direct Care Worker
Ayanti Residential Treatment Center
08.2023 - Current
Assisted up to 12 clients with daily living needs to maintain self-esteem and general wellness.
Administered medication as directed by physician.
Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Documented vitals, behaviors, and medications in client medical records.
Transported individuals to events and activities, medical appointments, and shopping trips.
Recognized and reported abnormalities or changes in patients' health status to case manager.
Scheduled and accompanied clients to medical appointments.
Kept clients engaged in social networks and communities for personal health and growth.
Behavioral Therapist
Breakthrough ABA
05.2023 - 07.2023
Responded effectively to crisis situations and aggressive behaviors, skillfully mitigating conflicts with proven strategies.
Helped teach important social, play and basic life skills such as personal hygiene management.
Implemented behavioral intervention plans created by clinical supervisors.
Collected session data to aid in treatment planning and assessment.
Visited clients at home, school and other settings to leverage expertise and positively impact individuals' lives with skilled interventions.
Teaching Parent
METHODIST FAMILY HEALTH
07.2022 - 05.2023
Provide case management and care coordination services for 12 clients in the facility
Experience in working with a diverse student populations with unique behavioral, social emotional, and academic needs (Foster Youth, trauma-informed, SPED etc.)
Assisted teachers with implementing Individual Educational Plans (IEPs) and Behavioral Support Plans
Worked with psychologists and interdisciplinary teams on social, behavior and academic skills for students
Resolve interpersonal conflicts by listening, finding common ground and building relationships
Prepared home for state monitors and fire inspections.
Facilitated fire/tornado drills once a month
Responsible for the efficient running of a twelve bed facility responding to all phone calls and communications requiring multitasking throughout the course of day
Quickly responded to crisis situations when mental health and behavioral issues arose.
Mental Health Technician
Pinnacle Pointe Hospital
03.2021 - 06.2022
Responsible for planning and implementing a daily schedule that is part of the patients treatment plan
Assuring that the patient and the environment for that patient is physically safe
Responsible for hosting groups therapy sessions and engaging with patients under the supervision of a Registered Nurse.
Performed scheduled patient safety checks and documented results to establish patients' well-being.
Applied de-escalation and limit-setting techniques to promote patient cooperation.
Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
Developed and maintained positive relationships with clients to create safe and supportive environment.
Mental Health Technician (MHT)
Brentwood Behavioral Healthcare
12.2019 - 03.2021
Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
Applied de-escalation and limit-setting techniques to promote patient cooperation.
Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
Participated in multidisciplinary team meetings to discuss progress and treatment plans of clients.
Delivered compassionate patient care, focusing on safety, comfort and emotional support.
Personal Assistant
The Blake at Bossier City
08.2019 - 12.2019
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Certified Nursing Assistant
Always Best Care Senior Services
03.2019 - 12.2019
Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
Traveled to clients' homes to complete healthcare services and promote continuity of care.
Assisted disabled clients to support independence and well-being.
Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
Caregiver
First Name Basis
01.2019 - 12.2019
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Built strong relationships with clients to deliver emotional support and companionship.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Activity Assistant
Azalea Estates of Shreveport
05.2019 - 08.2019
Scheduled movies, entertainment, and other special events.
Planned, coordinated, and implemented activities to address needs of participants with varying abilities.
Communicated with family members and other caregivers to provide updates on well-being and care of residents.
Helped residents build and maintain interpersonal relationships, social skills, mental abilities, and confidence.
Provided emotional support and companionship to improve quality of life for residents.
Engaged residents through events, small groups, and personal attention.
Patient Care Technician/ Unit Secretary
CHI St Vincent Infirmary
01.2018 - 01.2019
Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
Answered patient assistance calls, assessed needs, and offered qualified support.
Maintained clean and safe environment to promote patient safety and comfort.
Collected and transported specimens to prepare for lab testing.
Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Maintained patient confidentiality in line with HIPAA regulations.
Managed incoming calls and directed to appropriate department.
Certified Nursing Assistant
Elmcroft Senior Living
07.2017 - 01.2018
Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
Supported ambulation and physical therapy needs by conducting planned exercise routines.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Guest Service Representative
Hampton Inn
05.2016 - 01.2018
Welcomed guests on arrival, displaying professional and friendly approach.
Resolved guest complaints and discrepancies in prompt and courteous manner.
Oversaw fast-paced front desk operations and guests' needs at busy facility.
Took reservations over phone and through email, recording guest information in computer system and verifying details.
Answered hotel phones with professionalism and directed calls appropriately.
Assisted guests with luggage and provided directions to rooms to enhance customer service.
Resident Assistant
Fox Ridge Assisted Living
12.2016 - 05.2017
Responded to room transfers, incident reports, and maintenance requests.
Attended, participated, and contributed to monthly staff meetings addressing resident needs.
Assisted residents in preparing for activity and social programs.
Assisted residents with daily dental and mouth care, bath functions, and hair care.
Changed bed linens, dumped trash, and smoothly handled maintenance issues to promote resident comfort.
Maintained clean, safe, and well-organized patient environment.
Guest Service Representative
Embassy Suites by Hilton
11.2015 - 05.2016
Welcomed guests on arrival, displaying professional and friendly approach.
Responded to guest inquiries, complaints and special requests to increase customer satisfaction.
Oversaw fast-paced front desk operations and guests' needs at busy facility.
Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Took reservations over phone and through email, recording guest information in computer system and verifying details.
Answered hotel phones with professionalism and directed calls appropriately.
Education Coordinator / Teacher at Native American Rehabilitation Association Northwest (NARA NW) Youth Residential Treatment CenterEducation Coordinator / Teacher at Native American Rehabilitation Association Northwest (NARA NW) Youth Residential Treatment Center
Lead Teacher, Biology & Biomedical Science at Sheldon Independent School DistrictLead Teacher, Biology & Biomedical Science at Sheldon Independent School District