Daisha Smith
Allied Universal Security Services
SANDIEGO,CA
10
years of professional experience
Results-driven manager with experience leading teams, improving processes, and maintaining safe, efficient operations. Skilled in budgeting, staff training, scheduling, and conflict resolution. Proven ability to boost productivity, control costs, and support business continuity.
Work History
Secruity Guard
1 Year 3 Months- Patrolled assigned areas to deter unauthorized activity and identify safety concerns.
- Monitored CCTV systems, alarms, and entry points for suspicious behavior.
- Verified visitor credentials and controlled access to restricted locations.
- Documented incidents, security breaches, and daily activity reports accurately.
- Responded to emergencies, following site procedures and communicating with supervisors.
- Conducted routine inspections of doors, gates, and equipment for security compliance.
- Assisted employees and visitors with directions while maintaining professional customer service.
- Enforced site policies and coordinated with local authorities during incidents.
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
Manager
6 Years 8 Months- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Improved marketing to attract new customers and promote business.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Spearheaded transition to remote work during global health crisis, ensuring business continuity and employee safety.
- Streamlined project delivery processes, significantly reducing time to market for new product launches.
- Developed and executed marketing strategies that effectively communicated brand values, increasing brand recognition.
- Conducted market research to identify customer needs and adjusted product offerings accordingly, increasing customer satisfaction.
- Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges.
- Enhanced team productivity by implementing agile methodologies, leading to more efficient project completion.
- Managed budget allocations to prioritize spending on high-impact projects, optimizing resource utilization.
- Organized professional development programs for staff, leading to improved performance and skill sets.
Manager
1 Year 7 Months- Supervised daily shift operations, maintaining food quality, service speed, and team accountability.
- Trained crew members on guest service standards, station procedures, and proper food handling.
- Coordinated scheduling, labor coverage, and break compliance to support smooth front- and back-of-house workflow.
- Monitored inventory levels, reordered supplies, and reduced shortages during peak service periods.
- Resolved customer concerns promptly, preserving positive guest experiences and store reputation.
- Enforced sanitation, safety, and brand standards throughout opening, closing, and service routines.
- Managed cash handling, register accuracy, and drawer balancing with consistent attention to detail.
- Motivated team members to meet daily performance goals and maintain efficient restaurant operations.
- Managed and motivated employees to be productive and engaged in work.
Manager
3 Years- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved safety procedures to create safe working conditions for workers.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
Education
High School Diploma
Skills
Verbal and written communication
Security camera monitoring
Patrolling
Workplace safety
Timeline
Secruity Guard
Allied Universal Security Services
06.2025 - 09.2026Read More
Manager
Zaxbys
10.2023 - 05.2025Read More
Manager
7-eleven
01.2020 - 09.2026Read More
Manager
SUBWAY®Restaurants
01.2017 - 01.2020Read More
Audeo Charter School
High School Diploma
Read More