Summary
Overview
Work History
Education
Skills
Websites
Additional Information - Special Interests
Timeline
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D'Aisha Tolbert

Hohenwald,TN

Summary

Experienced remote administrative professional skilled in virtual assistance, CRM systems, and QuickBooks.
Expertise in client onboarding, scheduling, and document management with a focus on organizational skills and client
support. Transitioning into non-sales administrative roles with an emphasis on bookkeeping and financial
organization.

Overview

3
3
years of professional experience

Work History

Chief Licensing Officer

The Infinite Empire
04.2025 - Current

- Supported new agents with onboarding and back-office documentation, ensuring a smooth business entry.
- Assisted with CRM updates and operational processes for efficient business operations.
- Helped small business owners with client tracking and file management.

Licensed ACA Agent

American Health Marketplace
06.2024 - 07.2025

- Ensured ACA compliance and plan accuracy, advising clients on coverage decisions.
- Managed enrollment documents and safeguarded sensitive data with strict compliance.
- Maintained accurate records of client communications and transactions.

Finance Professional

WFG
08.2022 - 12.2024

- Guided clients in wealth planning and debt reduction, enhancing financial stability.
- Promoted living benefits, contributing to significant client savings.

Education

Bachelor of Science - Accounting

University of Tennessee At Chattanooga
01.2026

Bookkeeping Program -

Penn Foster
08-2025

Virtual Assistant Training -

Udemy
01.2025

Skills

  • QuickBooks proficiency
  • CRM systems
  • Client onboarding and support
  • Document processing
  • Financial statement preparation
  • Remote Administrative Support

Additional Information - Special Interests

  • Volunteer service at Ronald McDonald House
  • Voice Acting Camp - Such a Voice

Timeline

Chief Licensing Officer

The Infinite Empire
04.2025 - Current

Licensed ACA Agent

American Health Marketplace
06.2024 - 07.2025

Finance Professional

WFG
08.2022 - 12.2024

Bachelor of Science - Accounting

University of Tennessee At Chattanooga

Bookkeeping Program -

Penn Foster

Virtual Assistant Training -

Udemy