Daisha Tomlin
Dallas
Summary
Versatile and detail-oriented professional with over 10 years of experience in administrative support, sales, customer service, hospitality, and healthcare office settings. Skilled in front desk operations, sales, scheduling, and patient relations with a strong ability to multitask and communicate effectively. Currently seeking a reception or corporate office role where I can apply my clerical, sales and customer service strengths in a professional environment. Holds EKG certification and past medical training to support roles in healthcare offices if needed.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Receptionist / Patient Coordinator
Dent Urgent Clinic
09.2024 - Current
- Answer multi-line phones and respond to inquiries
- Schedule and confirm appointment for patients
- Discussed treatment plans with patients and collected payment for agreed upon services
- Check-in and check-out patients, verify insurance, and update records.
- Perform post-operative follow-up calls and provide appointment reminders.
- Maintain front office organization, manage office calendar and support dental staff as needed.
Delivery Driver (Part-Time)
Uber Eats
12.2020 - Current
- Provided efficient and timely food deliveries while ensuring customer satisfaction.
Sales Coordinator / Front Desk Associate
Courtyard by Marriott
08.2019 - 12.2020
- Managed room block bookings for weddings and special events.
- Handled guest reservations, processed payments, and supported front desk staff.
- Sold wedding and event room packages, assisting clients with customized bookings.
- Met monthly sales targets for event space and room block reservations.
- Provided excellent guest services to drive repeat business.
Cook / Inventory Assistant
Hamlet Wind Watch Country Club
04.2015 - 07.2019
- Oversaw kitchen prep and service for small orders and events.
- Promoted event catering packages.
- Partnered with front of house team to recommend seasonal specials to guests.
- Managed food inventory.
- Operated cash register and ensured supply counts at shift start and end.
Cashier
Stop and Shop Supermarket
09.2013 - 11.2014
- Processed cash, credit, checks, and WIC transactions with accuracy.
- Delivered excellent customer service in a high-volume retail setting.
Wellness Aide
The Bristal Assisted Living
10.2008 - 02.2013
- Supported elderly patients with daily care routines.
- Assisted residents with daily activites
- Administered medications and documented patient conditions.
Receptionist / Clerk
Goldson Trucking Company
06.2002 - 09.2008
- Scheduled deliveries and pickups.
- Managed paperwork and maintained trucking records.
- Processed trucking documentation.
Education
EKG Certification -
Franklin School
Hempstead, NY01.2015
Medical Assisting Program - undefined
Allen School for Health Sciences
Brooklyn, NY01.2014
High School Diploma - undefined
William Cullen Bryant High School
Woodside, NY01.2004
Skills
- Customer Service & Guest Relations
- Office Administration & Front Desk Operations
- Scheduling & Calendar Management
- Microsoft Office (Word, Excel, Outlook, PowerPoint)
- Medical Office Procedures & HIPAA Compliance
- EHR/EMR Software Experience
- Time Management & Organizational Skills
- Communication & Interpersonal Skills
- Data entry
- Office administration
- Administrative support
- Documentation and reporting
Certification
- EKG Certified
- CPR & First Aid Certified
- Food Handler Certificate (Former)
- Food Manager Certification (2017–2019)
Timeline
Receptionist / Patient Coordinator
Dent Urgent Clinic
09.2024 - Current
Delivery Driver (Part-Time)
Uber Eats
12.2020 - Current
Sales Coordinator / Front Desk Associate
Courtyard by Marriott
08.2019 - 12.2020
Cook / Inventory Assistant
Hamlet Wind Watch Country Club
04.2015 - 07.2019
Cashier
Stop and Shop Supermarket
09.2013 - 11.2014
Wellness Aide
The Bristal Assisted Living
10.2008 - 02.2013
Receptionist / Clerk
Goldson Trucking Company
06.2002 - 09.2008
Medical Assisting Program - undefined
Allen School for Health Sciences
High School Diploma - undefined
William Cullen Bryant High School
EKG Certification -
Franklin School
Similar Profiles
Landon JordanLandon Jordan
R&I Technician at Dent ClinicR&I Technician at Dent Clinic
Fouad SurjiFouad Surji
Dentist at Hi Dent Dental ClinicDentist at Hi Dent Dental Clinic
Rieza BandadaRieza Bandada
Sterile Technician/ Caregiver at Dent Medical ClinicSterile Technician/ Caregiver at Dent Medical Clinic
Courtney OchoaCourtney Ochoa
Clinical-Surgical Asst. at Help Spay Neuter ClinicClinical-Surgical Asst. at Help Spay Neuter Clinic
Chanel LockhartChanel Lockhart
Certified Nursing Assistant at Village of Lake HighlandsCertified Nursing Assistant at Village of Lake Highlands