Daisha Wright
Philadelphia,PA
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Water Safety Instructor
City Of Philadelphia
Philadelphia, Pennsylvania
09.2025 - Current
- Facilitated swimming instruction to improve participants' water safety skills.
- Entered course record sheets
- Led lifeguard classes to enhance preparedness for emergency situations.
- Provided CPR and first aid training.
- Oversaw lifeguard operations across multiple city pools, ensuring participant safety and compliance.
- Conducted chemical testing of pools to uphold health and safety standards.
HOME HEALTH AIDE
Taking Time to Care
Upper Darby, PA
09.2018 - Current
- Assisted with bathing, grooming, feeding, toileting, and transfers.
- Provided companionship and emotional support to enhance patient well-being during care routines.
- Provided direct client transportation to medical and personal appointments
- Monitored patient condition by recording temperature and blood pressure.
- Prepared meals according to dietary guidelines to meet patient nutritional needs.
- Maintained sanitary living spaces to promote health and safety.
HEAD LIFEGUARD
City of Philadelphia Parks and Recreation
Philadelphia, PA
06.2024 - 09.2024
- Instructed new swimmers in swimming techniques and water safety basics, fostering their confidence and skills in the water.
- Observed pool patrons to ensure safety and compliance with rules. Followed safety rules to protect patrons.
- Performed daily pool maintenance tasks, including cleaning filters, checking chemical levels, emptying skimmer baskets, and vacuuming to ensure a safe and clean swimming environment.
- Delivered friendly customer service by assisting guests, answering questions, and effectively resolving conflicts to enhance guest experience.
Education
CERTIFICATION - CENTRAL SERVICE TECHNICIAN
Next Generation Processing
Pa10-2024
CERTIFICATION - WATER SAFETY INSTRUCTOR
American Red Cross
Philadelphia, PA05-2023
CERTIFICATION - LIFEGUARD
American Red Cross
09-2022
CERTIFICATION - HOME HEALTH AIDE
Taking Time To Care
08-2018
HIGH SCHOOL DIPLOMA -
KIPP DuBois Collegiate Academy
PA06-2016
Skills
- Detail orientation
- Protocol compliance
- Effective time management
- Inventory control
- Infection control principles
- Collaborative teamwork
- Safety regulations awareness
- Chemical testing
Certification
Provisional CRCST, 642446, Water Safety Instructor, First Aid/CPR/AED Instructor, Lifeguard Instructor, Home Health Aide
Timeline
Water Safety Instructor
City Of Philadelphia
09.2025 - Current
HEAD LIFEGUARD
City of Philadelphia Parks and Recreation
06.2024 - 09.2024
HOME HEALTH AIDE
Taking Time to Care
09.2018 - Current
CERTIFICATION - CENTRAL SERVICE TECHNICIAN
Next Generation Processing
CERTIFICATION - WATER SAFETY INSTRUCTOR
American Red Cross
CERTIFICATION - LIFEGUARD
American Red Cross
CERTIFICATION - HOME HEALTH AIDE
Taking Time To Care
HIGH SCHOOL DIPLOMA -
KIPP DuBois Collegiate Academy