Proven leader and effective communicator, I excelled as an Ambassador at Amazon, where I enhanced team efficiency and AA engagement. Specializing in product knowledge and brand awareness, I adeptly trained staff in department operations and PIT machinery, significantly improving operational fluency. My approach combines AA engagement (soft skill) with team management (hard skill) to drive results.
Successfully trained and mentored over 50+ associates for both PIT and Learning.
Ensured a seamless transition to Day Shift by providing a comprehensive handoff daily, setting them up for success in achieving carton and volume goals.
I also have experience with TDR and would PG in the Dock, so I would strategically manage where and how the work will be distributed. To ensure we will reach the goal that has been set.
I have also assisted in the development of New Learning Ambassadors by providing shadowing and training.
I also had the experience of training 7 Managers from different newly established Amazon centers.
Overview
2
2
years of professional experience
4
4
Languages
Work History
Ambassador
Amazon
10.2022 - Current
I'm an Learning Ambassador and PIT Ambassador. I teach people how to operate in my department and I also teach people how to operate PIT related machines.
Education
North Plainfield High School
North Plainfield, NJ
06.2012
Skills
Customer Engagement
Team Management
Product Knowledge
Brand Awareness
Languages
English
Native or Bilingual
Spanish
Limited Working
Filipino
Limited Working
Croatian
Elementary
Work Preference
Work Type
Full Time
Location Preference
On-SiteRemote
Important To Me
Company CultureWork-life balanceCareer advancementHealthcare benefitsPaid time off4-day work weekTeam Building / Company RetreatsWork from home optionPersonal development programs