Daisia Williams
Charlotte,NC
Summary
Adept at delivering exceptional customer service and maintaining high standards of cleanliness, I excelled in roles at companies. Leveraging strong multitasking abilities and an engaging personality, I significantly contributed to team efforts and customer satisfaction. My expertise in responsible alcohol service and commitment to hygiene practices stand out as key achievements in my career. Passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional service in many establishments.
Overview
8
8
years of professional experience
Work History
Bartender
5400 Tavern
04.2024 - 07.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Call Representative
Alliance One
04.2023 - 03.2024
- Answered inbound customer service calls to assist with questions, concerns or problems.
- Maintained up-to-date knowledge of products, services, and policies to provide accurate information to customers during calls.
- Delivered exceptional customer experiences while adhering to strict compliance guidelines set forth by the organization.
- Reduced customer complaints by providing accurate information and empathetic support during difficult situations.
Production Worker
Dana Driveline
08.2020 - 11.2022
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
Dietary Aide
St. Vincent's Hospital
02.2019 - 07.2020
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
- Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
- Maintained strict levels of cleanliness for tables, floors, and prep areas.
- Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
- Arranged tray and or table settings with proper tableware, condiments, and tray card.
Home Health Aide
Right At Home
05.2016 - 11.2017
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Improved patient well-being by providing compassionate and attentive personal care.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
Education
High School Diploma -
Jesup W. Scott High School
Toledo, OH05.2016
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Team player attitude
- Patience and Tolerance
- Outgoing Personality
- Engaging personality
- Cleanliness and hygiene
- Customer service expertise
- Responsible Alcohol Service
Timeline
Bartender
5400 Tavern
04.2024 - 07.2024
Call Representative
Alliance One
04.2023 - 03.2024
Production Worker
Dana Driveline
08.2020 - 11.2022
Dietary Aide
St. Vincent's Hospital
02.2019 - 07.2020
Home Health Aide
Right At Home
05.2016 - 11.2017
High School Diploma -
Jesup W. Scott High School