Daisy Abarca Zazueta
Castro Valley,CA
Summary
Certified Clinical Medical Assistant with over 9 years of experience in fast-paced environments, eager to begin serving patients in the community. A team-oriented and adaptable professional known for delivering exceptional patient care, demonstrating flexibility in day-to-day functions, and effectively managing multiple priorities. Combines strong organizational skills with hands-on clinical expertise. Detail-oriented, dependable, and committed to providing high-quality, compassionate care.
Overview
9
9
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Teacher On Special Assignment
Hayward Unified School District
Hayward, CA
09.2024 - 06.2025
- Interpret and apply program guidelines and regulations to ensure confidentiality and proper handling of sensitive documentation.
- Followed detailed written and oral instructions to deliver internship services and conduct workshops, and orientations effectively.
- Utilize basic mathematical skills to track participant data and maintain accurate records.
- Quickly adapt to new work environments and evolving program requirements to best-support at-risk youth from diverse backgrounds.
- Establish and maintain effective relationships with co-workers, clients families, and community partners to enhance student and program success.
- Communicate clearly and professionally with individuals from various ethnic and social backgrounds, both orally and in writing
- Maintain and update electronic and physical case files consistently through numerical and alphabetical filing systems and databases throughout each student's involvement in the program.
- Organize and prioritize work to meet critical deadlines, including scheduling appointments for the Hayward Adult School One Child Clothing the Spirit Store.
- Prepare clear, concise, and complete reports on individual intakes, case updates, and program outcomes.
Certified Medical Assistant
Stanford
Newark, California
06.2024 - 09.2024
- Assisted healthcare providers with patient examinations and medical procedures.
- Managed patient records using electronic health record systems effectively.
- Coordinated patient appointments and maintained scheduling for healthcare services.
- Conducted vital sign assessments and documented results accurately.
- Maintained cleanliness and organization in examination rooms and medical supplies.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
- Scheduled appointments for patients via phone and in person.
- Answered patient calls promptly and directed inquiries to the appropriate department when needed.
- Collected urine samples from patients for drug screens or pregnancy tests when necessary.
- Prepared specimens for laboratory testing and performed routine laboratory tests.
- Interviewed patients to verify information, record medical history and confirm purpose of visit.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Certified Medical Assistant
Tiburcio Vasquez Health Center
San Leandro, CA
08.2023 - 05.2024
- Experienced in using the EMR EPIC.
- Assist the OB/GYN physician in conducting in-house procedures such as IUD insertions, Nexplanon insertions, vulvar biopsies, colposcopies, endometrial biopsies.
- Prepared specimens for laboratory testing and performed routine laboratory tests.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Verified appointment times with patients, preparing charts ,pre-admission and consent forms.
- Administered injections under the direction of a physician or nurse practitioner.
- Prepared referrals by gathering all information necessary, and faxing in timely manner to ensure patient has received all appointments accordingly.
- Educated patients on preventive care topics such as diet and exercise habits or medication compliance.
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Scheduled appointments for patients via phone and in person.
Certified Medical Assistant
Progressive Urgent Care
Castro Valley, CA
01.2022 - 05.2022
- Assisted provider with 30+ patients a day.
- Answered telephone calls to offer office information, answer questions, direct calls to staff, and schedule appointments accordingly.
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
Shift Supervisor
Kentucky Fried Chicken
Hayward, CA
12.2016 - 01.2021
- Upheld company standards and compliance requirements for operations.
- Conducted training in equipment operations and safety procedures, briefing employees of hazards associated with work.
- Planned and managed resources to consistently meet production, quality and cost goals.
- Completed opening and closing duties to facilitate business operations were Maintained and proceeded with shift inventory ensuring that proper supplies were turned over to next shift each day accordingly.
- Trained new employees and delegated daily tasks and responsibilities Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Conducted shift inspections to evaluate operational activities and implement timely resolutions for diverse concerns.
Education
CTE Preliminary Credential - Hospitality, Tourism, And Recreation
University of San Diego
San Diego, CA 01.2025 - 02.2028
Certificate / Diploma -
Unitek College
Hayward, CA05-2022
High School Diploma -
Brenkwitz
Hayward, CA06-2018
Skills
- Prioritization skills
- Adaptability to change
- Leadership
- CPR and first aid certification
- EMR proficiency
- Knowledge of regulations
- Attention to detail
- Customer service
- Office administration
Certification
- NHA, CCMA (Certified Clinical Medical Assistant) - Certification #B2P6N5T6
- BLS Certification American Heart Association
Timeline
CTE Preliminary Credential - Hospitality, Tourism, And Recreation
University of San Diego
01.2025 - 02.2028
Teacher On Special Assignment
Hayward Unified School District
09.2024 - 06.2025
Certified Medical Assistant
Stanford
06.2024 - 09.2024
Certified Medical Assistant
Tiburcio Vasquez Health Center
08.2023 - 05.2024
Certified Medical Assistant
Progressive Urgent Care
01.2022 - 05.2022
Shift Supervisor
Kentucky Fried Chicken
12.2016 - 01.2021
Certificate / Diploma -
Unitek College
High School Diploma -
Brenkwitz
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