Daisy Acevedo
North Las Vegas
Overview
11
11
years of professional experience
1
1
Certification
Work History
Lead Teach
CVS Pharmacy
North Las Vegas
06.2024 - Current
- Monitored inventory levels of supplies and tools for timely replenishment.
- Entered and distributed work orders to other technicians.
- Identified areas where improvements could be made in terms of system efficiency or cost savings.
- Used register system to ring up customer purchases, process payments, and issue receipts.
- Developed and maintained positive relationships with patients and healthcare providers.
- Organized and led team meetings to discuss workflow improvements and challenges.
- Implemented cost-saving measures to reduce inventory expenses.
- Led a team of pharmacy technicians, providing training and supervision.
- Provided exceptional customer service, ensuring patient satisfaction and loyalty.
Senior Technician
Walgreens
North Las Vegas
10.2023 - 06.2024
- Processed and filled prescriptions accurately for diverse patient needs.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
- Managed filing of prescriptions, both electronically and manually.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Restocked shelves with new supplies of medications as needed.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Assisted in training new employees on pharmacy procedures.
- Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
Pharmacy Technician
CVS Pharmacy
Las Vegas
06.2015 - 09.2023
- Interpreted and processed medication orders under supervision of pharmacist.
- Provided customer service to patients by answering questions about medications and health-related topics.
- Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
- Liaised with pharmacist to measure and prepare medication doses and packaging and label prescriptions.
- Collaborated with other healthcare professionals to ensure optimal patient care.
- Participated in pharmacy inventory management, including tracking expiration dates and removing outdated medications.
- Administered flu shots and other vaccinations as certified and in accordance with pharmacy regulations.
- Provided exceptional customer service, addressing patient questions and concerns with empathy.
- Operated cash registers to accept payments from customers.
- Ordered, labeled and counted stock of medications and entered inventory data into computer.
Education
Pharmacy Technician
Pima Medical Institute
Las Vegas, Nevada 11.2012 - 05.2013
Certification
- CPR
- PTCB
- Immunizer
Languages
Spanish
Native/ Bilingual
Timeline
Lead Teach
CVS Pharmacy
06.2024 - Current
Senior Technician
Walgreens
10.2023 - 06.2024
Pharmacy Technician
CVS Pharmacy
06.2015 - 09.2023
Pharmacy Technician
Pima Medical Institute
11.2012 - 05.2013