Daisy Aguilar
West Chicago,Illinois
Summary
Highly organized Office Technician with notable experience in managing office tasks and maintaining databases. Demonstrates robust skills in time management, multitasking and problem-solving. Notably improved efficiency through creation of comprehensive filing systems and optimization of office procedures in past roles. Computer-savvy and willing to learn to handle diverse office needs. Excels under pressure and flexes easily with changing demands.
Overview
5
5
years of professional experience
Work History
Office Technician
Village Of Glendale Heights
Glendale Heights, IL
04.2024 - Current
- Operated office equipment such as copiers, scanners, printers and fax machines.
- Provided administrative support to management and other staff by preparing documents, maintaining records and filing systems.
- Scanned documents into electronic format using specialized scanners; stored files on server computers.
- Assisted with special projects as needed or requested by management or staff members.
- Responded to employee and public inquiries by telephone and in person.
- Directed clients and guests to correct departments, rooms, and staff members.
- Answered telephones, directed calls, and took messages.
Receptionist /Office Data Entry Clerk
erica Taping and Reeling
Glendale Heights, IL
08.2019 - Current
- Performed data entry tasks into various computer systems accurately and promptly.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Greeted visitors and provided them with assistance.
- Assisted with special projects assigned by management when required.
- Performed clerical duties such as filing, photocopying, transcribing, and faxing.
- Answered, screened, and forwarded incoming phone calls while managing multi-line telephone systems.
- Managed company database and ensured the accuracy of contact information.
Education
Some College (No Degree) - Office Technology
College of DuPage
Glen Ellyn, ILSkills
- File Organization
- Administrative assistance
- Spreadsheet Creation
- Problem-solving capabilities
- Project Support
- Data Entry
- Task Prioritization
- Advanced MS Office Suite knowledge
- Time Management
- Bilingual fluency in [Spanish]
Languages
Spanish
Native/ Bilingual
Timeline
Office Technician
Village Of Glendale Heights
04.2024 - Current
Receptionist /Office Data Entry Clerk
erica Taping and Reeling
08.2019 - Current
Some College (No Degree) - Office Technology
College of DuPage
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