Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Daisy Aguirre

San Antonio

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

7
7
years of professional experience

Work History

Recreation Lead

Jurupa Community Services District
08.2016 - 10.2017
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered incoming calls, directing clients to individuals addressing specific needs.
  • Handled complaints and questions, and re-directed calls to other team members.
  • Maintained a clean, organized, and welcoming reception area with updated reading materials for visitors while monitoring security by verifying visitor credentials and issuing visitor badges.
  • Streamlined office operations for increased productivity by organizing and maintaining physical and digital filing systems.
  • Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.

Senior Recreation Leader

City of Corona
12.2012 - 06.2016
  • Maintained inventory of supplies and equipment with established sign-out procedures.
  • Scheduled events in recreation facilities and monitored facility conditions.
  • Planned and evaluated recreation and athletic programs with recreation director to support community.
  • Researched, planned, and organized mentally stimulating activities for individuals between ages of 5 and 12.
  • Managed timesheets for recreation attendants, instructors and coaches to provide prompt payment.
  • Coordinated special events such as holiday celebrations or sporting tournaments, driving increased attendance and fostering a sense of community pride.
  • Established efficient communication channels between staff members and volunteers, facilitating seamless coordination during large-scale events or complex projects.
  • Established strong relationships with local organizations, collaborating on joint initiatives to benefit the community as a whole.
  • Provided exceptional customer service by promptly addressing participant concerns or questions, maintaining high satisfaction rates among attendees.
  • Managed budgets for multiple programs, optimizing resource allocation and minimizing costs without compromising quality.
  • Managed budgetary responsibilities, ensuring cost-effective allocation of funds while maintaining high-quality programming options.
  • Handled conflict resolution between patrons professionally and diplomatically.
  • Maintained accurate records of program participation rates, utilizing data-driven analysis to inform future planning decisions.
  • Supervised a team of junior recreation assistants, providing guidance and mentoring to ensure consistent service quality.
  • Adapted quickly during times of change by modifying programs to meet updated guidelines or emerging trends.
  • Performed light custodial duties to provide clean and inviting facilities.
  • Conducted rounds within facility and campus to facilitate safe execution of recreation activities and monitor participation numbers.
  • Responded to public inquiries to provide information about programs and facilities.
  • Opened, closed and secured facilities at prescribed times to accommodate scheduled activities.
  • Maintained order among participants and spectators to enforce conduct rules conformance.
  • Performed clerical, accounting, and bookkeeping duties to process participation fees and reconcile cash receipts daily.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.
  • Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Expedited document processing with accurate data entry and timely filing.
  • Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.

Medical Assistant

Dr. Schlusselberg MD
01.2011 - 10.2012
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
  • Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Maintained current and accurate medical records for patients.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Helped patients complete necessary medical forms and documentation.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Responded to correspondence from insurance companies to verify patient's coverage.
  • Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Enhanced office productivity by handling high volume of callers per day.

Education

Associate of Science - Nursing

San Joaquin Valley College
Rancho Cucamonga, CA
06-2010

Skills

  • Customer service
  • Problem-solving
  • Customer service skills
  • Computer skills
  • Office administration
  • Fluent bilingualism
  • Ms Word
  • Medisoft
  • Medical Billing
  • Scheduling
  • Authorizations
  • Team management

Languages

Spanish
Native or Bilingual

Timeline

Recreation Lead

Jurupa Community Services District
08.2016 - 10.2017

Senior Recreation Leader

City of Corona
12.2012 - 06.2016

Medical Assistant

Dr. Schlusselberg MD
01.2011 - 10.2012

Associate of Science - Nursing

San Joaquin Valley College

Similar Profiles

CREATE PROFILE
Daisy Aguirre