Daisy Alcala
San Jose,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Veterinary Assistant
SAGE Veterinary Centers
934 Charter St, CA
02.2023 - Current
- Assisted veterinarians during examinations and treatments of animals.
- Monitored animal behavior and reported any health concerns to staff.
- Provided compassionate care to animals in recovery after treatment.
- Maintained cleanliness of examination rooms and surgical areas.
- Educated pet owners on proper care and nutrition guidelines.
- Gathered specimens such as urine, blood and fecal samples for laboratory analysis.
- Restrained animals during examination or treatment procedures using appropriate techniques according to species size and temperament.
- Administered vaccinations, medications and treatments as prescribed by the veterinarian.
- Dispensed medications orally or topically as directed by veterinarian.
- Answered phone inquiries from clients regarding appointment scheduling, services offered.
- Monitored vital signs of hospitalized animals including temperature, pulse rate, respiration rate and other parameters as necessary.
- Maintained accurate medical records of all patients.
- Obtained information and history from clients to maintain medical charts.
- Assisted in surgery preparation by setting up instruments, supplies and equipment prior to procedure start time.
- Cared for animals in post-operative recovery by closely monitoring vital signs and progress.
- Communicated with veterinarians and staff members to maintain patient flow.
- Assisted veterinarians in examining, diagnosing and treating animals for various illnesses and injuries.
- Provided emotional support to pet owners during difficult times.
- Scrubbed, counted, and packed surgical instruments and drapes for autoclave sterilization.
- Released patients to owners with care directions from veterinary staff.
- Provided detailed patient care instructions to pet owners.
- Observed patients' conditions post-treatment or surgery to ensure healing process was progressing well.
- Operated radiographic and ultrasound equipment.
- Performed routine laboratory tests including urinalysis, microbiology cultures and hematology.
- Prepared laboratory slides for microscopic examinations.
- Trained new veterinary staff on office procedures and requirements.
- Assisted doctors and technicians by soothing upset or frightened animals.
- Recorded patient food and water intake and output levels on a daily basis.
- Ordered medication refills when needed.
- Documented and tracked treatment activities.
- Addressed healthcare needs of animals by coordinating with veterinarians and following orders.
- Attended regular continuing education courses related to veterinary medicine.
- Delivered attentive, courteous service to promote overall patron satisfaction.
- Fed and watered animals in care, following special diets and regular medication administration schedules.
- Restocked and sanitized exam rooms for ample supplies and disease control.
- Reviewed pet records from daily visits and appointments, entering important data into system.
- Delivered emergency first aid to sick or injured animals.
- Completed enemas, catheterizations and intravenous feedings.
Veterinary Assistant
Camden Pet Hospital
San Jose, California
02.2016 - 01.2023
- Monitored animal behavior and reported any health concerns to staff.
- Provided compassionate care to animals in recovery after treatment.
- Maintained cleanliness of examination rooms and surgical areas.
- Educated pet owners on proper care and nutrition guidelines.
- Managed inventory of veterinary supplies and assisted in ordering as needed.
- Gathered specimens such as urine, blood and fecal samples for laboratory analysis.
- Restrained animals during examination or treatment procedures using appropriate techniques according to species size and temperament.
- Administered vaccinations, medications and treatments as prescribed by the veterinarian.
- Dispensed medications orally or topically as directed by veterinarian.
- Monitored vital signs of hospitalized animals including temperature, pulse rate, respiration rate and other parameters as necessary.
- Maintained accurate medical records of all patients.
- Obtained information and history from clients to maintain medical charts.
- Assisted in surgery preparation by setting up instruments, supplies and equipment prior to procedure start time.
- Cared for animals in post-operative recovery by closely monitoring vital signs and progress.
- Organized operating room ahead of procedures and assisted veterinarians during surgeries.
- Communicated with veterinarians and staff members to maintain patient flow.
- Released patients to owners with care directions from veterinary staff.
- Provided detailed patient care instructions to pet owners.
- Performed routine laboratory tests including urinalysis, microbiology cultures and hematology.
- Prepared laboratory slides for microscopic examinations.
- Recorded patient food and water intake and output levels on a daily basis.
- Supported euthanasia procedures and disposal following regulations and owner preferences.
- Delivered emergency first aid to sick or injured animals.
- Completed enemas, catheterizations and intravenous feedings.
- Reviewed pet records from daily visits and appointments, entering important data into system.
Presentation
Target
San Jose, CA
12.2016 - 06.2017
Reading diagrams to measure, re make the wall (pegs, shelfs). To re organize, and making it more presentable for customers. We would be in charge or cleanliness, teamwork, independent work, problem solving, organization, and efficient work in a timely matter.
Front end help, cashier
Panda Express
San Jose, CA
04.2015 - 07.2016
I greeted, and communicated a lot with costumer. Offering any new promotions, or entrees we had. Help customer with any questions, or concerns. Problem solving, cash handling, and communication were fundamentals of work.
Team Lead
Great America
Santa Clara , CA
06.2011 - 10.2011
In charge of opening, would have to go get the bags of money for the cash registers, and change. Closing involved cleaning, and closing all cash registers, counting all the money accounted for, and take it to cash handling. Also communicating, and solving any concerns a customer may of had.
Education
High School Diploma - General Education
Latino College Prep Academy
2014
Phlebotomy
Phlebotomy Training Specialist
San JoseGeneral Education
San Jose City College
San Jose, CASociology
Evergreen Valley College
San Jose, CASkills
- Specimen collection
- Patient monitoring
- Client communication
- Medical record keeping
- Laboratory testing
- Emergency response
- Team collaboration
- Problem solving
- Time management
- Customer service
- Laboratory procedures
- Cleaning and sanitizing
- Sanitation protocols
- Gowning and gloving procedures
- Adaptability and flexibility
- Effective communication
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
Translating Certification obtained in 2014
Timeline
Veterinary Assistant
SAGE Veterinary Centers
02.2023 - Current
Presentation
Target
12.2016 - 06.2017
Veterinary Assistant
Camden Pet Hospital
02.2016 - 01.2023
Front end help, cashier
Panda Express
04.2015 - 07.2016
Team Lead
Great America
06.2011 - 10.2011
High School Diploma - General Education
Latino College Prep Academy
Phlebotomy
Phlebotomy Training Specialist
General Education
San Jose City College
Sociology
Evergreen Valley College
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