Daisy Aleman
Tallahassee,FL
Summary
Dynamic Compliance Officer with extensive experience at DBPR-State of Florida, adept at compliance monitoring and internal audits. Proven track record in enhancing operational efficiency and fostering a culture of shared responsibility. Skilled in critical thinking and document review, ensuring adherence to federal and state regulations while promoting continuous improvement.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Compliance Officer
DBPR-State of Florida
05.2021 - Current
- Managed relationships with regulators, maintaining open lines of communication to ensure transparent operations.
- Assisted with internal and external audits to confirm compliance with applicable laws and regulations.
- Promoted a culture of continuous improvement through ongoing evaluation and refinement of compliance program elements.
- Collaborated with cross-functional teams to address compliance concerns, fostering a culture of shared responsibility.
Plan Reviewer
DBPR-State of Florida
01.2013 - 05.2021
- Maintained strong attention to detail while reviewing numerous documents daily, ensuring consistent quality and accuracy.
- Maintained strict confidentiality with sensitive client information, adhering to industry standards and company policies.
- Reduced turnaround time for reviews by effectively prioritizing tasks and managing deadlines.
- Contributed to the development of a knowledge base for common issues encountered during reviews, streamlining future problem-solving efforts.
Administrative Assistant
DBPR-State of Florida
12.2010 - 01.2013
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Senior Clerk
DBPR- State of Florida
12.2008 - 12.2010
- Prioritized workload effectively managing multiple tasks at once maintaining focus under pressure while meeting deadlines consistently.
- Managed incoming correspondence, ensuring proper distribution and timely response from appropriate personnel.
- Improved office efficiency by streamlining filing systems and organizing essential documents.
- Set up meetings and organized supporting materials.
Education
High School Diploma -
Miami Springs Senior High
Skills
- Document review
- Auditing processes
- Compliance reviews
- Regulations enforcement
- Federal and state regulations
- Documentation review
- Training delivery
- Data entry
- Records management
- Critical thinking
- Compliance training
- Legal compliance
- Operations management
- Public safety
Certification
- Certified Food Manger Certification
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Compliance Officer
DBPR-State of Florida
05.2021 - Current
Plan Reviewer
DBPR-State of Florida
01.2013 - 05.2021
Administrative Assistant
DBPR-State of Florida
12.2010 - 01.2013
Senior Clerk
DBPR- State of Florida
12.2008 - 12.2010
High School Diploma -
Miami Springs Senior High
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