Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
DAISY ARTEAGA

DAISY ARTEAGA

Pharr

Summary

Motivated Substitute Teacher focused on maintaining compliance and classroom discipline. Dedicated team player with personable style. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Substitute position. Ready to help team achieve company goals.

Overview

5
5
years of professional experience
2
2
Certification

Work History

Dental Assistant

Conway Dental
11.2009 - 03.2015
  • Keeping patients calm during procedures.
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
  • Minimized missed appointments through consistent reminder calls or emails to confirm upcoming visits or reschedule if necessary.
  • Managed patient complaints effectively and empathetically; implementing resolutions in line with office policies and procedures.
  • Collaborated with dental team members to maintain a clean, safe, and compliant work environment at all times.
  • Contributed to a pleasant atmosphere by greeting patients upon arrival, providing them with relevant paperwork, and guiding them through the check-in process.
  • Handled incoming calls professionally and courteously while ensuring accurate message-taking for dental staff followup.
  • Helped patients complete necessary medical forms and documentation.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Increased patient retention by building rapport through excellent communication skills and a friendly demeanor.

Education

Bachelor of Arts - Secondary Education

The University of Texas Rio Grande Valley
Edinburg, TX
12-2027

Associate of Arts - Secondary Education

South Texas College
McAllen, TX
05-2024

Skills

  • Professionalism and etiquette
  • Team collaboration
  • Cross-training capabilities
  • Patient relations
  • Patient education
  • Continuing education commitment
  • Customer service
  • Personable communication

Certification

  • Certified Substitute
  • Certified Teachers Assistant

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Dental Assistant

Conway Dental
11.2009 - 03.2015

Bachelor of Arts - Secondary Education

The University of Texas Rio Grande Valley

Associate of Arts - Secondary Education

South Texas College

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