Daisy Betanco-Rivera
Ft. Washington,MD
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Front of House Team Member
Panda Express
07.2021 - Current
- Established welcoming atmosphere by greeting each guest warmly.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Handled customer complaints professionally and efficiently, resulting in increased repeat business.
Education
High School Diploma -
Friendly High School
Fort Washington, MD05.2022
Skills
- Guest Satisfaction
- Inventory Stocking
- Customer Transactions
- Order Accuracy and Delivery
- Accurate Cash Handling
- Teamwork Experience
- Time Management
Languages
Spanish
Native or Bilingual
Timeline
Front of House Team Member
Panda Express
07.2021 - Current
High School Diploma -
Friendly High School