Daisy Bustillos Lozano
Denver,CO
Summary
Dynamic and adaptive professional with a proven track record at Starbucks and as a self-employed shop owner. Excelled in creating welcoming environments and forging strong customer connections, significantly enhancing customer satisfaction. Skilled in financial management and exceptional customer service, demonstrating both hard and soft skills without relying on percentages for impact.
Overview
4
4
years of professional experience
Work History
Barista
Starbucks
Westminster, CO
05.2022 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Created wonderful and lasting connections with regulars
Shop Owner
Self Employed Services
Denver, CO
10.2020 - Current
- Maintained accurate financial records, including sales reports, expense tracking, and budget management.
- Developed loyal customer base by consistently delivering high-quality products and personalized service.
- Boosted customer satisfaction by providing exceptional service and addressing any concerns promptly.
- Organized successful promotional events to generate increased foot traffic in the store, leading to higher sales conversions.
- Prepared annual budgets and monitored financial objectives.
Education
No Degree -
Arizona State University
Tempe, AZAssociate of Arts -
Front Range Community College
Westminster, COHigh School Diploma -
The Pinnacle Charter School
Federal Heights, CO05.2021
Skills
- Friendly and outgoing
- Cleanliness
- Exceptional customer service
- Adaptive and creative
- Excellent memory
- Professional Demeanor
- Performance Improvement
- New Hire Training
- Cash Handling
- Opening and closing duties
- Active listener
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Barista
Starbucks
05.2022 - Current
Shop Owner
Self Employed Services
10.2020 - Current
No Degree -
Arizona State University
Associate of Arts -
Front Range Community College
High School Diploma -
The Pinnacle Charter School