Daisy Cazares Bravo
Ogden,UT
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
Work History
Litigation Legal Assistant
Carlson Injury Law
05.2022 - Current
- Coordinated scheduling of depositions, hearings, and meetings for seamless communication between parties involved in a case.
- Contacted clients to schedule appointments and discuss progress of cases.
- Interviewed clients to obtain information relevant to cases.
- Organized evidence, exhibits, motions, and subpoenas to support cases.
- Drafted and reviewed legal documents such as pleadings, motions, and discovery requests to ensure accuracy and compliance with court rules.
- Managed deadlines effectively ensuring timely submission of all required filings and correspondence.
- Conducted background investigations on defendant.
- Communicated pertinent information to clients via phone, email, and mail.
- Paid attention to detail while completing assignments.
- Organized and detail-oriented with a strong work ethic.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Managed pre-litigation cases.
Appointment Scheduler
Ogden Clinic
08.2020 - 05.2022
- Provided excellent customer service through attentive listening, empathetic communication, and efficient problem-solving during the scheduling process.
- Maintained a comprehensive understanding of company policies and procedures in order to effectively communicate them to clients during the scheduling process.
- Ensured seamless coordination between departments by effectively communicating schedule changes in a timely manner.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Managed patient flow and triage calls to prioritize patient needs and put efficient use of clinic resources.
- Contributed to positive workplace culture through effective teamwork and clear communication with colleagues at all levels within the organization.
- Resolved conflicts related to schedule changes or cancellations calmly and professionally, prioritizing patient satisfaction in each instance.
Legal Assistant/Receptionist
Gridley Ward & Hamilton - Personal Injury Attorneys
06.2018 - Current
- Started as receptionist, promoted to Legal Assistant.
- Responded quickly to client calls and inquiries, asking open-ended questions to deliver applicable information.
- Composed and typed routine letters of correspondence.
- Interviewed clients, obtaining vital case information to support associates.
- Performed intake and conducted client interviews, providing documents in both English and Spanish.
- Managed scheduling for attorney's.
- Assisted with administrative tasks, including filing, answering phones.
- Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
- Sorted incoming mail and directed to correct personnel each day.
- Kept reception area clean and organized to offer positive first impression to every visitor.
- Provided clerical support to all team members to improve office efficiency and enhance productivity.
- Provided administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
Machine Operator
Capstone Nutrition
12.2015 - 06.2018
- Monitored machines in operation to detect malfunctions and identify product defects
- Maintained accurate and timely completion of log books and inspection reports
- Monitored feed and speed of machines during machining process
- Set up machines for various jobs up to ensure high-quality manufacturing and waste reduction of parts
- Documented daily production data and submitted accurate, timely logs to keep management up to date on activities
- Read and interpreted operation and parameter sheets to effectively complete each job
Cashier/Waitress
Golden Corral
04.2014 - 12.2015
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers
- Processed customer payments quickly and returned exact change and receipts
- Trained new team members in cash register operation, stock procedures and customer service
- Stocked server areas with supplies before, during and after shifts to boost performance of serving staff
- Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service
- Cleaned, sanitized and organized food speed racks, bins and dry storage racks to keep food storage areas neat and prevent food-borne illness
Education
High School Diploma -
Ogden High School
Ogden, UT4 2015
Skills
- Detail oriented
- Bilingual - Spanish
- Critical Thinking
- Customer Service
- Personal Injury
Timeline
Litigation Legal Assistant
Carlson Injury Law
05.2022 - Current
Appointment Scheduler
Ogden Clinic
08.2020 - 05.2022
Legal Assistant/Receptionist
Gridley Ward & Hamilton - Personal Injury Attorneys
06.2018 - Current
Machine Operator
Capstone Nutrition
12.2015 - 06.2018
Cashier/Waitress
Golden Corral
04.2014 - 12.2015
High School Diploma -
Ogden High School
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