Daisy Chavez
San Jose,CA
Summary
Head lifeguard with well-honed supervisory skills. Certified in Lifeguarding, CPR, First Aid and AED. Reliable and safety-minded with exceptional customer service when assisting guests. Remains poised and grounded in stressful situations. Experienced Lifeguard versed in keen observation of swimmers and safety protocols. Offered valuable tips and instruction to patrons of various ages to build confidence and strength in water. Strong communicator and team player with superior work ethic.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Head Lifeguard
Milpitas Sports Center
05.2023 - Current
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Trained and managed team of around 50 lifeguards on pool safety and risk management protocols.
- Cooperated fully with manager to identify areas of concern and ascertain reliable methods for remediation.
- Provided customer service and responded to inquiries and complaints for optimal guest satisfaction.
- Developed and implemented lifeguard training programs such as Lifeguard Academy and in-service training,
- Developed and implemented documentation and assessments.
- Assisted in completing payroll
- Assisted in completing scheduling
- Assisted new staff in learning how to properly teach all levels of swim lessons.
- Assisted with special events maintaining order and assisting with children's activities.
- Worked marketing booth and answered questions about recreation programs including senior programming, aquatics, contract classes, special events and fitness programs.
Lifeguard
Milpitas Sports Center
03.2019 - Current
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Monitored safety of guests in and around swimming pool.
- Attentively monitored swimmers to identify distress.
Swim Instructor
Milpitas Sports Center
03.2019 - Current
- Planned classes covering different ages (infants through seniors) and skill levels to prepare students for basic and advanced swimming needs.
- Provided positive reinforcement and motivation to increase student confidence and performance.
- Used teaching aids such as kickboards and diving rings correctly to teach students.
- Assisted in setting up pool deck, cleaning up public areas and closing pool in unsafe conditions.
Recreation Leader
City Of Milpitas
08.2022 - Current
- Developed positive and productive relationships with kids, parents and staff.
- Supervised groups of up to 90 children under age 12 from arrival through departure at end of day.
- Engaged participants in recreational activities and team-building exercises.
- Scheduled events in recreation facilities and monitored facility conditions.
Education
Study Abroad
Universidad La Salle
Mexico City, MexicoBachelor of Arts - Spanish
San Jose State University
San Jose, CA05.2023
Skills
- Safety Violations
- Inspect Equipment and Facilities
- Emergency Situations
- Providing Feedback
- Swimmer Rescue
- Customer Service
- Special Events
- Safety Training
Community Service
Student volunteer
- Assisted in the organization of student data
- Assisted in administrative tasks
Humane Society Silicon Valley
- Help in the Animal Care and Enrichment department creating enrichment toys and tools for the animals.
- Help do laundry and wash dog and cat dishes.
Certification
- Certified Lifeguard Instructor, American Red Cross- May 2023
- Certified First Aid/CPR/AED Instructor, American Red Cross - May 2023
Extracurricular Activities
Water Polo
- Played water polo all four years of high school
- Was captain of the varsity team
- West Coast Aquatics Club Water Polo Team
Languages
Spanish
Native or Bilingual
Italian
Elementary
Timeline
Head Lifeguard
Milpitas Sports Center
05.2023 - Current
Recreation Leader
City Of Milpitas
08.2022 - Current
Lifeguard
Milpitas Sports Center
03.2019 - Current
Swim Instructor
Milpitas Sports Center
03.2019 - Current
Study Abroad
Universidad La Salle
Bachelor of Arts - Spanish
San Jose State University
- Certified Lifeguard Instructor, American Red Cross- May 2023
- Certified First Aid/CPR/AED Instructor, American Red Cross - May 2023
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