Daisy Colon

• Collaborated with diverse product categories, including magazines, grocery items, sunglasses, candies, cosmetics, jewelry, and health and beauty products, to enhance customer experience.
• Oversaw product stocking and organization in retail environments to enhance customer experience. Managed product presentation through effective front-facing techniques. Coordinated installation of promotional materials to drive sales. Led efforts in resetting displays and product areas to align with client objectives.

Managed product resets, performed inventory checks, and organized shelves to ensure effective merchandising and customer accessibility.

Executed planogram assessments and maintained visual standards to optimize product placement and drive sales in retail locations.

Facilitated effective communication of findings from store visits, ensuring prompt reporting of issues and opportunities to the team.

Coordinated service execution across multiple stores, consistently aligning with company deadlines and quality expectations.

• Serve customers by helping them select products.
• Drives sales through engagement of customers, suggestive selling, and sharing product knowledge.
• Greeting customers in a welcoming manner.
• Answer customers questions.
• Directs customers by escorting them to cash register.
• Provides outstanding customer service.
• Documents sales by creating or updating customer profile records.
• Manage cash register and process payments by totaling purchases, processing cash, gift cards or other credit and debit cards.
• Assists with inventory, including receiving and stocking merchandise.

• Welcome guests and seat them in waiting areas.
• Manage the seating chart.
• Monitors restaurant activity to determine seating and dining flow.
• Responds to guest inquiries and requests in a timely, friendly, and efficient manner.
• Assists others with side work including, but not limited to cleaning, stocking, folding silverware, etc.
• Helps fellow team members and other departments wherever necessary to maintain positive working relationships.
• Performs opening and closing duties, as needed

• Operated Shiny Fashion Boutique, an online store established in 2017. Assisted customers in locating desired clothing, jewelry, and accessories. Developed and launched a personal website and brand.

• Supervised up to 30 children ranging from 3 months to 12 years, playing games and organizing activities.

• Provided administrative support to personnel from five departments, including data entry.
• Processed internal transactions from other branches, accounts receivable payments from clients and other banks, and accounts payable, including utility payments and vehicle registrations.
• Maintained checkbooks for payments made to operation center.
• Reviewed customer claims, researching and resolving billing and payment discrepancies.
• Recorded and archived correspondence related to payments returned due to errors. Provided superior service in interacting with customers, sending receipts for proof of payment as requested.
• Manage quality system to uphold confidentiality of information in fulfillment of privacy policy.
• Compiled quarterly statistics for various departments within operation center; presented insights and analysis to management.

• Greeted customer, assessing needs and answering questions about products and promotions to complete transactions and exceed sales goals.
• Operated cash register, prioritizing expedient and accurate service.
• Received new product and organized / merchandised displays.
• Fulfilled leadership role in manager's absence, overseeing store operations.

• Supported the President and Vice President with administrative duties including answering phones and email, scheduling meetings, and organizing / ordering office supplies.
• Prepared and mailed correspondence, including letters and receipts; maintained customer files.

• Answered incoming/outgoing phone calls from customers, coworkers, and branch employees.
• Processed credit card, personal loan, and mortgage applications; offered customer referrals.

• Communicated with customers, explaining loan options. Accepted loan applications and processed documents.