Summary
Overview
Work History
Education
Skills
Timeline
Generic

Daisy Cruz

Hampton,VA

Summary

At Logan Bus, I enhanced student transportation efficiency and safety, fostering positive relationships and ensuring compliance with regulations. My proactive problem-solving and collaboration improved operational effectiveness. Skilled in emergency response and equipped with a driver's license, my respectful attitude and empathy significantly contributed to a supportive and inclusive environment for students with diverse needs.

Overview

21
21
years of professional experience

Work History

School Bus Matron

Logan Bus
10.2000 - 08.2021
  • Collaborated with school staff to address any behavioral concerns or incidents that occurred on the bus.
  • Fostered positive relationships with students, building trust and rapport through consistent interactions during daily rides.
  • Assisted new students in navigating their first days on the bus, helping them feel comfortable and acclimated to their new environment.
  • Assisted students with special needs, providing personalized care and attention during transportation.
  • Communicated clearly with school staff and transportation managers to ensure a seamless transition between home, school, and bus settings for students.
  • Ensured compliance with local, state, and federal regulations regarding student transportation services throughout daily duties as a School Bus Matron.
  • Ensured student safety by closely monitoring behaviors and addressing potential issues on the school bus.
  • Promoted a culture of respect and inclusivity by modeling appropriate behavior and fostering positive interactions among students on the bus.
  • Completed accurate documentation of daily transportation logs, incident reports, and other required paperwork.
  • Contributed to improved overall efficiency in transportation operations through proactive problem-solving and collaboration with colleagues.
  • Coordinated with other matrons to provide additional support when needed for large groups or field trips.
  • Provided emergency assistance in case of accidents or medical emergencies, following proper procedures to ensure student wellbeing.
  • Implemented effective strategies to manage difficult situations involving challenging behaviors or conflicts among students.
  • Enhanced communication between parents and school officials by promptly reporting any issues or concerns related to student transportation.
  • Actively participated in ongoing training programs to maintain up-to-date knowledge of safety regulations and best practices in student transportation.
  • Served as a reliable point of contact for parents regarding any concerns or questions related to their child''s transportation experience.
  • Supported drivers in maintaining order on the bus by enforcing rules and expectations for student behavior.
  • Improved punctuality by creating efficient bus routes and schedules for timely pick-up and drop-off of students.
  • Conducted regular safety inspections of the school bus, identifying potential hazards or maintenance needs.
  • Maintained a clean and organized bus environment, ensuring a pleasant experience for all passengers.
  • Worked with bus driver and parents to meet specialized needs of passengers.
  • Enforced State safety guidelines for passenger transportation to keep children safe and driver free of distraction.
  • Demonstrated proper use of wheelchair lift, wheelchair tie-downs and orthopedic devices for handicapped passengers.
  • Provided physical assistance while loading and unloading passengers to promote safety and minimize delays at each route stop.
  • Maintained clean and sanitary bus by cleaning and removing trash at end of each route.
  • Communicated with bus drivers, contractors and schools regarding route changes.
  • Assisted juvenile passengers in crossing roadway safely.
  • Supervised and assisted special-needs passengers, offering individual adult attention during transport.
  • Distributed completed school bus routes to bus contractors and appropriate schools.
  • Checked to make sure students boarded correct bus, particularly for younger children.
  • Accompanied driver throughout assigned routes on each school day.
  • Maintained clean, tidy and obstruction-free bus interior.
  • Cultivated trusting relationships with transported students and guardians.
  • Calmed unruly students during bus rides and helped prevent repeated disruptions.
  • Completed thorough bus inspections before and after each trip.
  • Helped load and unload disabled and non-ambulatory passengers.
  • Monitored behavior of children on bus and at loading areas and intervened to address conflicts and bullying.
  • Discerned actual or potential relational problems and helped children solve disputes and learn to respect others.

Education

Eastern District HS
850 Grant St Bklyn Ny 11211

Skills

  • Respectful attitude
  • Driver's License
  • Patience and Empathy

Timeline

School Bus Matron

Logan Bus
10.2000 - 08.2021

Eastern District HS
Daisy Cruz