Daisy CruzAbato
Tucson,Az
Summary
Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.
Overview
6
6
years of professional experience
Work History
Emergency Medical Technician
American Medical Response
06.2025 - Current
- Emergency Medical Care – Assess patients in high-pressure situations.
- Patient Transport & Safety – Safely transport patients to medical facilities while monitoring vital signs and communicating with hospital staff for continued care.
- Rapid Decision-Making & Communication – Quickly evaluate emergencies, follow protocols, and effectively communicate with patients, families, and healthcare professionals.
Medical Assistant
El Rio Health Center
Tucson, Arizona
09.2024 - 06.2025
- Administer medications as directed and ensure exam rooms are stocked and sanitized
- Processed and routed approximately 50-100 referrals per week, ensuring patients were scheduled within required timeframes.
- Managed patient intake processes and maintained accurate medical records.
- Coordinated appointments and communicated effectively with patients regarding care plans.
Emergency Medical Technician
American Medical Response
Tucson, AZ
02.2022 - 02.2024
- Emergency Medical Care – Assess patients in high-pressure situations.
- Patient Transport & Safety – Safely transport patients to medical facilities while monitoring vital signs and communicating with hospital staff for continued care.
- Rapid Decision-Making & Communication – Quickly evaluate emergencies, follow protocols, and effectively communicate with patients, families, and healthcare professionals.
Medical Assistant
Visionworks
Tucson, Arizona
09.2021 - 02.2022
- Managed approximately 30+ patient charts per day scheduling and coordinating appointments to optimize clinic workflow.
- Maintained accurate patient records using electronic health record (EHR) systems for seamless data retrieval.
- Checked patient insurance, demographic, and health history to keep information current.
Medical Assistant
Northwest Cardiology
09.2019 - 11.2021
- Implemented office protocols to improve workflow efficiency and patient satisfaction.
- Offered flexible, intermittent assistance to the front office by verifying patient insurance information.
- Obtained patient medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Education
Emergency Medical Technician - Emergency Medical Technology
Pima Community College
Tucson, Az04.2022
Medical Assistant Certificate - Medical Assisting
Pima Medical Institute
Tucson, Az08.2017
Some College (No Degree) - Medical Coding Certification(In Progress)
AAPC
OnlineSkills
- Data entry & recordkeeping
- Strong verbal/written communication
- Multitasking in high-paced environments
- Handling confidential information (HIPAA compliance)
LANGUAGES
Spanish-Fluent
Timeline
Emergency Medical Technician
American Medical Response
06.2025 - Current
Medical Assistant
El Rio Health Center
09.2024 - 06.2025
Emergency Medical Technician
American Medical Response
02.2022 - 02.2024
Medical Assistant
Visionworks
09.2021 - 02.2022
Medical Assistant
Northwest Cardiology
09.2019 - 11.2021
Emergency Medical Technician - Emergency Medical Technology
Pima Community College
Medical Assistant Certificate - Medical Assisting
Pima Medical Institute
Some College (No Degree) - Medical Coding Certification(In Progress)
AAPC