Daisy Dela Cruz
Antioch,CA
Summary
Skilled Nursing Home Administrator with experience managing daily operations of healthcare facilities. Strengths include strategic planning, staff leadership, and regulatory compliance. Significant impact in improving resident satisfaction and operational efficiency in previous roles. Strong ability to implement innovative solutions for better care delivery.
Compassionate Nursing Home Administrator known for high productivity and efficiency in task completion. Skilled in regulatory compliance, staff management, and operational budgeting. Excel at communication, leadership, and problem-solving to enhance resident care quality and facility operations. Ready to leverage expertise in healthcare administration to contribute positively to team success and resident well-being.
Overview
6
6
years of professional experience
2019
2019
years of post-secondary education
Work History
Bayberry skills nursing home
Certify nurse assistant
Concord, California
04.2018 - 06.2024
- Managed daily operations of nursing home facilities ensuring compliance with regulations.
- Developed and implemented staff training programs for improved caregiver performance.
- Coordinated patient care plans with medical professionals and family members.
- Led quality assurance initiatives to enhance resident satisfaction and care standards.
- Oversaw budget management and resource allocation for facility operations.
- Facilitated communication between staff, residents, and families to address concerns.
- Promoted a positive work environment through team-building activities and support initiatives.
- Conducted regular audits of health services to ensure safety and compliance.
- Assisted family members during times of crisis or transition involving their loved ones residing at the nursing home.
- Maintained a safe working environment through regular inspections of the building's physical structure as well as its equipment maintenance program.
- Collaborated with medical directors to develop clinical policies that would improve patient care processes within the facility.
- Analyzed data from surveys to evaluate the effectiveness of services provided within the nursing home environment.
- Planned and organized special events such as health fairs, educational seminars and social gatherings for both patients and their families.
- Conducted interviews of potential employees to ensure quality care was provided by staff members.
- Participated in meetings with local agencies, government representatives and community organizations regarding issues impacting elderly populations served by the nursing home facility.
- Developed and implemented policies and procedures for nursing home operations.
- Coordinated activities with other healthcare providers in order to provide comprehensive care for residents.
- Reviewed applications from prospective residents prior to admission into the nursing home facility.
Education
High School
Antioch, CASkills
- Regulatory compliance
- Staff training
- Patient care planning
- Quality assurance
Timeline
Bayberry skills nursing home
Certify nurse assistant
04.2018 - 06.2024
High School