Daisy Diaz
Chula Vista,CA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Youth Leader
YMCA Of San Diego County
09.2022 - Current
- Served as a positive role model for young individuals, demonstrating responsible decision-making skills and ethical behavior.
- Collaborated with other Youth Leaders to create a safe and inclusive environment for all participants.
- Encouraged youth to explore talents and interests, and assisted in developing individualized plans to foster personal growth.
- Developed rapport with young participants, providing support and guidance in their personal challenges.
- Enhanced youth engagement by incorporating interactive games and team-building activities.
Front
Mango Mango
07.2021 - 08.2022
- Quickly and efficiently processed payments and made accurate changes or accepted credit cards, debit cards, and gift cards
- Carefully maintained proper sanitation, health, and safety standards in work areas following practices and company requirements
- Completed opening, closing, and shift change tasks by following company guidelines
- Boosted customer satisfaction by quickly addressing and resolving complaints about food or service
- Answered customer questions about food preparation, responding to ingredient and allergen concerns
- Built brand loyalty and accomplished customer satisfaction by working well with other food service team members
- Entered requested menu items into POS terminal by modifying with substitutions and add-ons to customize orders
- Monitored and counted food stock and supplies to reorder on time.
Team Member
KFC
10.2020 - 03.2021
- Worked hard to learn required tasks quickly to maximize performance
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity
- Rotated through a series of different stations based on team needs
- Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked
- Boosted customer satisfaction by quickly addressing and resolving complaints about food or service
- Suggested additional menu items, beverages, and desserts to increase sales
- Recorded customer orders and communicated clearly to confirm each order
- Followed company safety standards for food quality and sanitation procedures
- Verified orders and bagged items for easy transport.
Education
High School Diploma -
Sweetwater High School
National City, CA06.2021
Skills
- Bilingual
- Quick learner
- Customer service skills
- Multitasking skill
- Issue resolution
- Teamwork and Collaboration
Languages
Spanish
Native or Bilingual
Timeline
Youth Leader
YMCA Of San Diego County
09.2022 - Current
Front
Mango Mango
07.2021 - 08.2022
Team Member
KFC
10.2020 - 03.2021
High School Diploma -
Sweetwater High School