Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Order entry, contacting buyers, sellers, realtors and lenders to obtain all pertinent information needed to help process the transaction for closing. I ordered payoffs, subordination agreements, satisfactions and judgment payoffs and handled all lien clearing and title issues for closing, I Prepare closing documents, write checks and occasionally close real estate transactions.
We research properties that are contracted for sale for any municipal lien, outstanding utility bills, code issues, permits and any other unrecorded liens before they head to the closing table.
Inbound call center contracted by the Government.
Order entry, contacting buyers, sellers, realtors and lenders to obtain all pertinent information needed to help process the deal for closing. I ordered payoffs, subordination agreements, satisfactions and judgment payoffs and handled all lien clearing and title issues for closing. At the time of closing, I prepared the Hud-1 Settlement Statements and documents needed for closing, set closing dates and times convenient for all parties involved and handled closing as we as funding and post-closing. I provided the best possible customer service for each transaction.
Processing files for closing, ordering payoffs and clearing up any title issues. Prepare Settlement Statement and documents for closing. Post close and Ship Lenders Documents once closing is complete.
I monitored Account Representatives calls for quality assurance and customer service. I would give reviews based on the calls that I monitored and make sure that the account representatives were following protocol when making these calls. My duties also included doing a variety of reports in Excel that are due at the end of every month. GC Services is a Diverse Financial Institution that I have enjoyed working for.
I was responsible for ordering the title searches for the company, sometimes my job included typing commitments as well as final policies, I was also responsible for updating searches before the closing to make sure there were no changes in title from original search. I also handled doing the 1099s for the sellers once the closing was complete.
I have had a lot of experience working with Realtors and Builders at Island Title, most of the transactions we closed were New Construction and Purchases.
My experience started with Transcontinental Title Company, I was hired as a receptionist and in a short time began processing and funding. Within 6 months I became a closer. I handled all of my own files from beginning to end. I also handled out-of-office closings as well as after-hours closings when necessary.