Daisy Fernandez

• Collaborated with team members in high-pressure settings to achieve sorting deadlines.
• Used hand-held scanners to sort items into specific categories.
• Stacked items according to weights, sizes, types, and picking priorities.
• Reduced errors in the sorting process by conducting thorough quality checks and maintaining accuracy.
• Operated pallet jacks to move large and heavy items for sorting.
• Maintained high standards of cleanliness and safety within the workplace, reducing potential hazards during the sorting process.
• Followed company policies and procedures to produce consistent work results.

• Collaborated with team members in high-pressure settings to achieve sorting deadlines.
• Used hand-held scanners to sort items into specific categories.
• Stacked items according to weights, sizes, types, and picking priorities.
• Reduced errors in the sorting process by conducting thorough quality checks and maintaining accuracy.
• Operated pallet jacks to move large and heavy items for sorting.
• Maintained high standards of cleanliness and safety within the workplace, reducing potential hazards during the sorting process.
• Followed company policies and procedures to produce consistent work results.

• Processed payments, prepared and mailed invoices to customers, and documented updates in accounts.
• Placed the orders in the computer
• Filed paper work
• Packed orders to be shipped

• Enhanced order accuracy by carefully picking and packing items per customer specifications.
• Printed labels, packaged boxes, and loaded into outbound containers.
• Pulled orders quickly to maintain demanding productivity goals.
• Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
• Reduced shipping errors by thoroughly checking each item before packaging for shipment.
• Maintained warehouse cleanliness and safety, conducting regular inspections to prevent hazards or accidents.
• Collaborated with team members to improve overall productivity and meet tight deadlines in a fast-paced environment.
• Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.

Cut off extra material from the parts

Clean them with a special solution

Put the pieces in the oven

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.
• Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.

• Managed high call volumes while providing exceptional customer support and maintaining professional composure.
• Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
• Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
• Reduced average call handling time, ensuring prompt service to customers while maintaining quality interactions.