Summary
Overview
Work History
Education
Skills
Horses and enjoying quality family time outdoors
Hours Worked
Timeline
Generic

Daisy Filion

Mooers Forks,NY

Summary

Analytical professional prepared for this role with extensive experience in data analysis and interpretation. Known for delivering actionable insights and driving process improvements that align with business goals. Highly collaborative team player with focus on achieving results and adapting to changing needs. Skilled in statistical analysis, data visualization, and project management.

Overview

20
20
years of professional experience

Work History

Junior Court Analyst

Mental Hygiene Legal Service, Appellate Division
06.2024 - Current
  • Gathered, organized and input information into digital database.
  • Opening and maintaining files including digital files
  • Prepare correspondence
  • Maintenance of calendars and tasks
  • Answering and routing telephone calls
  • Managed approximately 30 incoming emails and faxes per day
  • Review reports for errors and omissions
  • Prepare, revise, edit, proofread, and finalize correspondence and legal documents.
  • Collate and distribute informational documents
  • Assist with general administrative office functions and other duties as assigned.
  • Enhanced data accuracy by meticulously validating and updating customer information in database.
  • Streamlined data collection methods to improve speed and accuracy of analysis.

District Data Coordinator/Help Desk Technician

Saranac Central School District
10.2019 - 06.2024
  • Developing and delivering briefings, project papers status/staff reports, and correspondence to managers/administrators to foster understanding and acceptance of findings and recommendations.
  • Resolved data errors by communicating with on-site personnel across the district.
  • Developed polished visualizations to share the results of data analyses.
  • Provide assistance to senior specialists in analyzing programs to measure performance and efficiency.
  • Maintain the district's source system for students' personal identification information (PII).
  • Ensure accurate data entry/quality assurance for all grade levels.
  • Control parent and employee access to students' personal identification information (PII) based on job titles to ensure proper permissions.
  • Enroll all Preschool and Pre-K students.
  • Review, upload, and verify State Reports created from the school's source system.
  • Identify trends or patterns on reports that need to be reviewed and compile narrative/data reports as needed.
  • Developing, evaluating, and advising on methods related to administrative or records management systems directives.
  • Participating in preparing workload and productivity reports; interacting with employees at all levels.
  • Analyzing, evaluating, and improving the efficiency of internal administrative processes, workflow, and reporting tracking systems.
  • Troubleshooting student's computer issues and repairing as needed.
  • Established clear guidelines for data entry processes, minimizing errors and inconsistencies across the district''s records.
  • Corrected data issues arising from internal and external audits.

Veterinarian Office Team Lead

Plattsburgh Animal Hospital
09.2007 - 10.2019
  • Participated in and made contributions to management decisions.
  • Developed and executed a wide range of program concepts, laws, policies, and analytical/diagnostic methods and techniques to address substantive technical issues or problems characterized by complex, controversial, and/or sensitive matters that contain several interrelated issues.
  • Developed new or modified administrative program work methods, approaches, or procedures for delivering effective services to customers.
  • Resolved complaints, invoice discrepancies, and payment arrangements with clients.
  • Cashed out clients as needed.
  • Developed format for accurate end of day daily reconciliation of cash drawer
  • Made bank deposits
  • Developed protocol for billing of clients, oversaw and removed billing charges and fees that were computer generated as needed.
  • Developed and maintained product mark up for hospitals inventory used and sold.
  • Answered 6 line phone as needed while assisting customers and staff.
  • Managed leave requests, absences, and schedules and arranged coverage to facilitate the smooth flow of operations for veterinarians, veterinary technicians, pet care coordinators, and kennel assistance.
  • Held weekly team meetings to inform team members of company news and updates.
  • Adjusted equipment to meet different productivity levels.
  • Assisted in the recruitment of new team members, hiring the highest qualified to build a team of top performers.
  • Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service while mentoring individuals with lagging skills and monitoring team performance while providing constructive feedback to increase productivity and maintain quality standards.
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Built strong relationships with staff and customers through a positive attitude and attentive response.
  • All duties from the job previous.

Saranac Veterinary Clinic

Dr. Hannah McCormick
03.2005 - 09.2007
  • Cashed out clients as needed.
  • Daily end of day reconciliation of cash drawer
  • Made bank deposits
  • Sent monthly bills to clients, removed billing charges and fees that were computer generated as needed and called to attempt at collecting.
  • Recorded symptoms and documented medical observations to inform treatment decisions.
  • Restrained the most difficult animals for examination and treatment.
  • Positioned animals for diagnostic imaging such as x-rays and scans.
  • Provided customer support to clients by answering questions, addressing concerns, and advising on best care practices.
  • Collected patient biopsies and blood samples for laboratory analysis.
  • Assisted veterinarian during immunologic, medical, surgical, and diagnostic procedures.
  • Prepared surgical instrument packs and drapes for use in sterile environments by processing in an autoclave.
  • Prepared animals for surgical procedures and monitored vital signs and provided nursing care for animals.
  • Administered injections, diets, feedings, oral medications according to instructions, and topically applied medications prescribed by a veterinarian.
  • Cleaned, sterilized, and maintained kennels, operating rooms, and surgical equipment.
  • Educated clients on post-surgical care and nutrition.
  • Assisted with euthanasia procedures humanely and compassionately to minimize suffering.
  • Helped with the training of new veterinary assistants and support staff to improve individuals' capabilities.
  • Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.

Education

Some College (No Degree) - Veterinarian Technician

SUNY Canton
Canton, NY

High School Diploma -

Saranac High School
Saranac, NY
06.2001

Skills

  • Data Warehousing
  • Professional Relationships
  • Instructional Improvements
  • Data Analysis
  • Accurate Reporting
  • Teamwork and Collaboration
  • Training and Development
  • Dependable and Responsible
  • Decision-Making
  • Planning and Coordination
  • Analytical and Critical Thinking

Horses and enjoying quality family time outdoors

I breed, raise, and train horses. I enjoy, with my fiance and two children, raising our own beef, milking our own family dairy cow, making hay, kayaking, fishing, horseback riding, hiking, snowmobiling, four-wheeling dirt biking, and all that the Adirondacks has to offer outdoors.

Hours Worked

Each job I worked 35-40 hours a week.

Timeline

Junior Court Analyst

Mental Hygiene Legal Service, Appellate Division
06.2024 - Current

District Data Coordinator/Help Desk Technician

Saranac Central School District
10.2019 - 06.2024

Veterinarian Office Team Lead

Plattsburgh Animal Hospital
09.2007 - 10.2019

Saranac Veterinary Clinic

Dr. Hannah McCormick
03.2005 - 09.2007

Some College (No Degree) - Veterinarian Technician

SUNY Canton

High School Diploma -

Saranac High School

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