Summary
Overview
Work History
Education
Skills
Volunteer Experience
References
Timeline
Generic

Daisy Galindo

Duarte,CA

Summary

Extensive interpersonal and communication skills working with diverse populations. Organized and detail-oriented to provide great service and ensure the best outcomes. Fluent in spoken and written Spanish. Problem-solving and prioritizing tasks to maintain efficacy. Initiative when working independently or collaboratively with a team. Proficient in MS Word, Excel, and PowerPoint.

Overview

12
12
years of professional experience

Work History

Production Documentation Specialist

We Pack It All
Irwindale, CA
10.2022 - Current
  • Solely responsible for Certificate of Conformance reports.
  • Prioritized and organized tasks to efficiently accomplish service goals and meet deadlines.
  • Performed quality assurance checks on all documentation material before final publication.
  • Organized large volumes of data into an easy-to-access format for customers and internal staff members.
  • Collaborated with multiple inter-departments to provide insight on different projects.
  • Developed training materials and conducted training sessions.

Caretaker

12.2015 - 09.2022
  • Provided in-home care for elderly adults and young children.
  • Coordinated daily activities to enrich personal development and handled household duties.

Case Manager

Jovenes, Inc.
Los Angeles, CA
04.2013 - 09.2015
  • Managed caseload of unhoused youth in the transitional housing program.
  • Assessed clients' needs, developed service plans, and monitored progress towards goals.
  • Maintained accurate case records and documentation according to agency guidelines.
  • Administered assessment tools and utilized databases.
  • Performed internal audits and improved data tools for various programs.
  • Facilitated group workshops and individual sessions to develop clients' independent living skills.
  • Coordinated agency-wide and community events.

Volunteer

Hollenbeck Police Activities League
Los Angeles, CA
03.2014 - 09.2014
  • Mentored at-risk children, ages 4-17, through enrichment activities like sports, tutoring, and field trips.
  • Assisted with clerical tasks, soccer program outreach, fundraisers, and activity setup.

Volunteer

Jovenes, Inc.
Los Angeles, CA
10.2012 - 06.2014
  • Assisted individuals with resources and referrals based on their needs.
  • Coordinated community outreach, donations, new volunteers, and the domestic violence support group.
  • Volunteer of the Year, December 2013.

Education

B.S. - Criminal Justice

California State University, Los Angeles
Los Angeles
06.2014

Skills

  • Experience with enterprise systems (GlobalShop and Deacom)
  • Data analysis and reporting
  • Strong Interpersonal skills
  • Organized and detail-oriented
  • Problem-solving approach
  • Work well independently
  • Proficient in MS Office and Google
  • Fluent in spoken and written Spanish

Volunteer Experience

  • Jovenes, Inc., Los Angeles, CA, 10/01/12, 06/30/14, Assisted individuals with resources and referrals based on their needs., Coordinated community outreach, donations, new volunteers, and the domestic violence support group., Volunteer of the Year, 12/01/13
  • Hollenbeck Police Activities League, Los Angeles, CA, 03/01/14, 09/30/14, Mentored at-risk children ages 4-17 through enrichment activities, like sports, tutoring, and field trips., Assisted with clerical tasks, soccer program outreach, fundraisers, and activity setup.

References

References available upon request.

Timeline

Production Documentation Specialist

We Pack It All
10.2022 - Current

Caretaker

12.2015 - 09.2022

Volunteer

Hollenbeck Police Activities League
03.2014 - 09.2014

Case Manager

Jovenes, Inc.
04.2013 - 09.2015

Volunteer

Jovenes, Inc.
10.2012 - 06.2014

B.S. - Criminal Justice

California State University, Los Angeles

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Daisy Galindo