DAISY GALVEZ
Summary
Dedicated to providing outstanding customer service and pursuing knowledge expansion to elevate career prospects and contribute significantly to company success.
Overview
9
9
years of professional experience
Work History
Barista Shift Supervisor
Bazaar Mar / Bar Centro By Jose Andres
07.2024 - Current
- Oversaw inventory levels and updated managers on ordering requirements.
- Ensured cleanliness and organization of the barista station and dining area.
- Provided exceptional customer service and resolved guest inquiries promptly.
- Supervised and trained new baristas on all aspects of the job, including beverage preparation techniques, customer service protocols, cash handling procedures, and safety regulations.
- Closed store by counting money at end of shift, restocking shelves and cleaning work areas.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Ensured compliance with health department regulations related to food handling practices.
- Assisted customers in selecting beverages based on their preferences.
- Supervised daily operations of Bar Centro's coffee service and beverage preparation.
- Maintained a clean and well-stocked work area throughout shifts.
MEDICAL ASSISTANT
Engineered Aesthetics Plastic Surgery Institute
07.2020 - 10.2023
- As a medical assistant at Engineered Aesthetics daily, I ran the providers clinic by doing the initial intake, taking the patient x-rays, and initiating the chart for all new patients.
- In addition to that, I send out all referral's patients may need, schedule surgery and their preoperative clearances.
- I am the provider's right hand assistant and do any additional tasks he may need me to do.
- Multitasking has become a major part of my position as a medical assistant as I am constantly corresponding with patients and keeping up with my responsibilities.
HOST
China Poblano
06.2022 - 04.2023
- Managed reservations and waitlists efficiently.
- Provided menu information and answered customer inquiries.
- Monitored dining room flow to optimize seating efficiency.
- My job required me to be able to memorize the table numbers and to have great communication with the servers, so that the restaurant may have a good flow to it.
- Greeted and seated guests in a welcoming manner.
ADMINISTRATIVE ASSISTANT
PRIMARY CARE CONSULTANTS
12.2017 - 07.2020
- As a traveling administrative assistant, I gained the experience of being efficient with my work and my time.
- I worked across three clinics, and with each clinic, I had my tasks to check in/out patients, take vitals on each patient that came in, calling non-compliant patients, calling patients who have been referred over to the clinic, and making charts for each new patient.
- I oversaw filing, keeping all the charts up to date.
- Closing out charts of patients that have been discharged, making sure their charts were transferred to the billing office on time, as well as calling attorneys to get approvals on referrals.
- In addition to that I also answered phone calls, with politeness and making patients my priority.
GREETER
ED BOZARTH CHEVROLET
08.2016 - 07.2017
- Greeting and welcoming guests enthusiastically as they enter the dealership.
- Providing exemplary guest service and scan the area for potential customers.
- I managed and directed sales representatives by an organized computer software, and also worked closely with them to ensure their customers had a positive experience.
- Being a greeter, I helped with the front desk, answering, and transferring calls professionally and politely.
- Accepting payments and logging in deals onto the computer.
Education
HIGHSCHOOL DIPLOMA - Advanced Diploma
Western High School
06.2013
Skills
- Customer service expertise
- Punctuality
- Trustworthiness
- Bilingual communication
- Microsoft Office proficiency
- Time management
- Organizational skills
- Multi-tasking ability
Languages
English
Professional
Spanish
Professional
Timeline
Barista Shift Supervisor
Bazaar Mar / Bar Centro By Jose Andres
07.2024 - Current
HOST
China Poblano
06.2022 - 04.2023
MEDICAL ASSISTANT
Engineered Aesthetics Plastic Surgery Institute
07.2020 - 10.2023
ADMINISTRATIVE ASSISTANT
PRIMARY CARE CONSULTANTS
12.2017 - 07.2020
GREETER
ED BOZARTH CHEVROLET
08.2016 - 07.2017
HIGHSCHOOL DIPLOMA - Advanced Diploma
Western High School
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