Daisy Garza
Brownsville,TX
Summary
Dedicated Certified Medical Assistant with extensive experience at MM Pediatrics, skilled in patient care and clinical documentation. Proven ability to enhance clinic efficiency and improve patient satisfaction through effective communication and meticulous record-keeping. Proficient in vital sign monitoring and HIPAA compliance, ensuring a safe and welcoming environment for all patients.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
MM Pediatrics
10.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Collected and documented patient medical information such as blood pressure and weight.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
- Taught patients about medications, procedures, and care plan instructions.
- Prepared and administered medications to alleviate patient symptoms.
- Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment.
- Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Oriented and trained new staff on proper procedures and policies.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Measured patient pulse oximetry.
- Measured patient spirometry.
Certified Medical Assistant
St Anthony's Family Clinic
10.2007 - 10.2023
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
- Prepared lab specimens for diagnostic evaluation.
- Oriented and trained new staff on proper procedures and policies.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Measured patient pulse oximetry.
- Measured patient spirometry.
- Completed EKGs and other tests based on patient presentation in office.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Prepared and administered medications to alleviate patient symptoms.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Collected and documented patient medical information such as blood pressure and weight.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Education
Certified Medical Assistant - CMA
Kaplan College
Brownsville, TX06-2007
High School Diploma -
James Pace High School
Brownsville, TX06-2001
Skills
- HIPAA compliance
- Medical terminology
- Specimens collection and processing
- Patient care
- Clinical documentation
- Medication administration
- Vital sign monitoring
- Sterilization techniques
- Patient documentation
- Wound care
- Patient assessments
- Multitasking and organization
- Triage assessment
- Phlebotomy techniques
- Telephone etiquette
- Blood pressure measurement
- Injection administration
- Vital signs monitoring
- Immunization administration
- Phlebotomy
- CPR
- Electronic health records
- Team collaboration
Certification
- CMA - Certified Medical Assistant
Languages
English
Timeline
Certified Medical Assistant
MM Pediatrics
10.2023 - Current
Certified Medical Assistant
St Anthony's Family Clinic
10.2007 - 10.2023
Certified Medical Assistant - CMA
Kaplan College
High School Diploma -
James Pace High School
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