Summary
Overview
Work History
Education
Skills
Timeline
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Daisy Gonzalez

Wyoming,MI

Summary

Dynamic Order Fulfillment Associate at Sam’s Club, skilled in order verification and product inspections. Proven ability to enhance workplace organization and foster team collaboration, ensuring customer satisfaction through attention to detail and effective communication. Recognized for troubleshooting challenges and facilitating training, contributing to a streamlined fulfillment process.

Overview

2026
2026
years of professional experience

Work History

Order Fulfillment Associate

Sam’s Club
2024 - Current
  • Collaborate with team members to ensure timely order processing and fulfillment.
  • Follow procedures at all times for personal and team safety.
  • Process customer orders efficiently, ensuring timely and accurate fulfillment.
  • Collaborate with team members to streamline workflows and enhance productivity.
  • Resolve customer inquiries regarding product availability and order status promptly.
  • Assists in training new associates on best practices for order fulfillment processes.
  • Upholds a positive work atmosphere through consistently displaying an enthusiastic attitude toward fulfilling daily tasks and supporting team efforts toward shared goals.
  • Exceeded performance metrics regularly, demonstrating a strong work ethic and commitment to order fulfillment excellence.
  • Adhered to quality control standards for each order, ensuring that customers received products meeting their expectations.

Digital Team Leader

Walmart
2022 - 2024


  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Developed team members skills through targeted coaching sessions, resulting in improved individual performance.
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
  • Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
  • Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
  • Motivated team members to surpass their targets, recognizing and rewarding their achievements.
  • Led by example, demonstrating commitment and professionalism that inspired team members to excel.
  • Trained and mentored new associates on company policies and procedures.
  • Assisted in recruitment to build team of top performers.
  • Suggested to leadership that we hold a recurring meeting to proactively address communication about all store performance.

Food & Consumables Team Leader

Walmart
2022 - 2023
  • Led consumables team in maintaining inventory accuracy and stock levels.
  • Streamlined ordering processes to enhance product availability and reduce waste.
  • Trained new team members on safety protocols and operational procedures.
  • Coordinated with suppliers to address product shortages and delivery issues.
  • Creatively displayed merchandise and store items, which helped boost sales during peak shopping times.
  • Completed detailed consumables inventories daily and ordered more stock.
  • Delegated tasks to employees and monitored completion.
  • Maintained cleanliness and in-stock position within work areas and became cross-trained and assisted in other areas.
  • Solved customer problems and collaborated well with other team members.

Licensed Nail Technician

Nail Lounge & Spa
2012 - 2021
  • Delivered high-quality manicures and pedicures, ensuring client satisfaction and repeat business.
  • Maintained cleanliness and organization of workstations, adhering to health and safety standards.
  • Developed personalized nail designs based on client preferences, showcasing creativity and skill.
  • Improved service efficiency by optimizing appointment scheduling and reducing wait times.
  • Implemented new sanitation protocols that increased compliance with state regulations and enhanced safety measures.
  • Maintained a clean and sanitary work environment, ensuring compliance with state regulations and promoting client safety.
  • Established loyal clientele through excellent customer service, listening attentively to preferences and addressing concerns promptly.
  • Boosted retail sales by effectively promoting salon''s product line to clients based on individual needs and preferences.
  • Oversaw schedule to manage appointments of new and existing clients.
  • Communicated effectively with management concerning important customer issues.

Education

Marketing

Juan Antonio Corretjer
Ciales, PR

Associate Degree - Business Administration

Instituto Tecnológico De Puerto Rico
Manatí, PR

Certificate - People & Business Leadership

Bellevue University
Bellevue, NE
2022

Skills

  • Interpersonal relationships
  • Product inspections
  • Team collaboration and relationship management
  • Troubleshooting and critical analysis
  • Customer service excellence
  • Attention to detail
  • Communication proficiency
  • Decision-making and training facilitation
  • Excellent communication
  • Motivated team player
  • Relationship building
  • Teamwork and collaboration

Timeline

Order Fulfillment Associate

Sam’s Club
2024 - Current

Digital Team Leader

Walmart
2022 - 2024

Food & Consumables Team Leader

Walmart
2022 - 2023

Licensed Nail Technician

Nail Lounge & Spa
2012 - 2021

Marketing

Juan Antonio Corretjer

Associate Degree - Business Administration

Instituto Tecnológico De Puerto Rico

Certificate - People & Business Leadership

Bellevue University

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Daisy Gonzalez