Daisy Herrera
Winters,CA
Summary
As a highly resourceful Crew Team Member with background in fast-paced, customer-centric environments. Known for maintaining smooth operations, meeting deadlines and creating positive team dynamics. Skills include communication, problem-solving and adaptability. Previous work has resulted in improved team efficiency and heightened customer satisfaction.Thrives on learning new skills quickly and approaches daily challenges with flexibility and openness to changing needs. Superior work ethic with excellent communication, multitasking and prioritization skills.
Overview
3
3
years of professional experience
Work History
Crew Team Member
Raising Cane's Restaurants
Vacaville, California
11.2024 - Current
- Washed dishes, cleaned countertops and sanitized high-use areas.
- Replenished inventory levels when necessary.
- Collaborated with other crew members to complete tasks quickly and efficiently.
- Greeted customers and cultivated positive experiences in line with company standards.
- Counted and balanced cashier drawers.
- Followed established loss prevention procedures when dealing with suspicious customers or activities.
- Built and maintained productive relationships with employees.
- Complied with all health and safety regulations while performing job duties.
- Resolved customer complaints in a professional manner.
- Welcomed customers, offering assistance to help find store items.
- Addressed customer questions and concerns regarding products and services.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
General Worker
Pacific Coast Producers
Woodland, CA
06.2024 - 09.2024
- Sanitation (cleaning machines)
- Sorting tomatoes
- Full-can palletizer
- Full-can labeling
- Machine operator
- Hot-can machine
- Quality control
- Empty-can (picking up pallets)
- Maintained safe food handling practices to prevent germ spread.
- Operated manual and mechanical equipment safely to minimize injury and accident risks.
- Collected and sorted recyclable construction materials into containers.
- Operated and tended product packaging machines.
- Operated palletizing equipment to stack and wrap finished product.
Crew Member
Togo's Sandwiches
Winters, CA
06.2023 - 11.2023
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
- Demonstrated proper food safety practices by accurately completing quality control checklist.
- Providing customer service
- Taking payments for food orders and providing correct change
- Making sandwiches
- Maintained safe food handling practices to prevent germ spread.
- Assembled and served meals according to specific guest requirements.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Organized and restocked supplies to support operations and team productivity.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Performed cashier duties such as taking orders, collecting payments and providing change.
Crew Member
Taco Bell
Winters, CA
06.2022 - 10.2022
- Maintained safe food handling practices to prevent germ spread.
- Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
- Drove team success by quickly completing assigned tasks.
- Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
- Maintained an organized work area to ensure efficient operations.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Stocked shelves and cases with new or transferred items.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Informed customers about daily specials in an engaging manner.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Answered phone calls promptly to provide accurate information about menu items or prices.
- Wiped down tables and equipment, swept and refilled stock.
Education
Diploma -
Winters High School
Winters, CA05.2024
Skills
- Food Preparation
- Customer Service
- Food Counts
- Cleaning
- Attention to detail
- Machine Operator
- Cleaning and sanitation
- Food handling safety
- Cooking
- Adaptability and reliability
- Time management
- Tool and equipment use
- Inventory management
- Customer engagement
- Multitasking and organization
- Safety protocol adherence
- Hazardous material handling
- Floor sanitizing
- Garbage removal
- Recycling coordination
- Heavy lifting
- Tool cleaning
- Facility housekeeping
- Load inspection
- Material handling
- Machinery maintenance
Timeline
Crew Team Member
Raising Cane's Restaurants
11.2024 - Current
General Worker
Pacific Coast Producers
06.2024 - 09.2024
Crew Member
Togo's Sandwiches
06.2023 - 11.2023
Crew Member
Taco Bell
06.2022 - 10.2022
Diploma -
Winters High School