DAISY HIGA
Kapolei,HI
Summary
Executive Assistant skilled at offering high-level administrative support to senior-level staff. Expert in travel management, expense tracking and schedule coordination. Expertly assists executive team using exceptional communication and organizational skills. Experienced Executive Secretary provides comprehensive administrative support to upper level team. Adept at managing calendars, preparing reports and coordinating meetings. Demonstrates excellent customer service, problem-solving, and communication skills.
Overview
42
42
years of professional experience
Work History
Functional Analysis
Alakai Services Inc.
07.2021 - 08.2023
- Performed functional analysis and requirements allocation and interface definition studies to evaluate compliance of software specifications.
- Defined product functional analysis to translate customer specifications to develop product performance criteria.
- Conducted functional behavior assessments, functional analysis, preference assessments, and assessments of basic learning and language skills to identify target behaviors and purpose of behaviors.
- Managed functional analysis and requirements allocation related to evaluating software specification compliance and determining required corrections to meet regulatory requirements.
- Completed functional analysis and root cause tests.
Executive Assistant - President
PSC Consultants LLC
02.2015 - 12.2021
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed
- Improved office efficiency by implementing new filing systems and document management processes
- Assisted in the development of company policies and procedures, contributing to a more organized work environment
- Supported executives in decision-making processes by conducting research and presenting findings in clear formats
Administrative Assistant
DC Asphalt Services, Inc.
10.2013 - 01.2015
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries
- Ensured accurate record-keeping with diligent data entry and database management for vital company information
Office Manager
FCS Services, Inc.
10.2013 - 01.2015
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants
- Improved employee retention rates by fostering positive work environment and providing growth opportunities through training programs
- Implemented new software tools for streamlined project management, increasing efficiency in task completion across teams
Office Manager/Accountant
Jane Seymour Construction
06.1981 - 03.2000
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages
- Organized travel arrangements for executives by researching cost-effective options while accommodating individual preferences
Education
Some College (No Degree) - Certificate of Bookkeeping
Windward Community College
Kaneohe, HIBachelor of Science - Business Management
Colorado Technical University-Colorado Springs
Colorado City, CO06.2016
Associate of Arts - Elementary Education/Accounting
Leeward Community College
Waianae, HI06.2013
Associate of Arts - Culinary
Kapiolani Community College
Diamond Head, HI06.2010
Skills
- PPE use
- Relationship Building
- Attention to Detail
- Critical Thinking
- Clerical Support
- Time Management
- MS Office
- Teamwork and Collaboration
- Flexible and Adaptable
- Task Prioritization
Timeline
Functional Analysis
Alakai Services Inc.
07.2021 - 08.2023
Executive Assistant - President
PSC Consultants LLC
02.2015 - 12.2021
Administrative Assistant
DC Asphalt Services, Inc.
10.2013 - 01.2015
Office Manager
FCS Services, Inc.
10.2013 - 01.2015
Office Manager/Accountant
Jane Seymour Construction
06.1981 - 03.2000
Some College (No Degree) - Certificate of Bookkeeping
Windward Community College
Bachelor of Science - Business Management
Colorado Technical University-Colorado Springs
Associate of Arts - Elementary Education/Accounting
Leeward Community College
Associate of Arts - Culinary
Kapiolani Community College
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