Daisy Higa
Kapolei,USA
Summary
Versatile and results-oriented professional with over 25 years of experience in accounting and administrative support, including a pivotal role at PSC Consultants LLC. Excelled in financial reporting, risk management, and fostering team collaboration. Demonstrated proficiency in Sage Peachtree and Microsoft Office, enhancing office efficiency by 30%.
Overview
42
42
years of professional experience
Work History
Executive Assistant - Director
Alakai Services
Honolulu, HI
07.2021 - 08.2023
- Organized and managed complex calendar of appointments, meetings, and travel arrangements for executive team.
- Coordinated with internal departments on a regular basis to ensure efficient functioning of day-to-day operations.
- Provided administrative support in preparing contracts, invoices, purchase orders, and other documentation required for daily business activities.
- Acted as a liaison between the executives and internal and external stakeholders to facilitate communication flow.
- Assisted in developing policies and procedures pertaining to office administration matters.
- Maintained confidential records and files related to executive operations.
Executive Assistant - President
PSC Consultants LLC
Waipahu, HI
02.2015 - 12.2021
- Managed Director's calendar and scheduled meetings, ensuring efficient use of time.
- Organized and attended conferences, workshops and other events on behalf of the Director.
- Coordinated travel arrangements for the Director, including flights, accommodation, car rental and visas.
- Prepared regular reports on progress of projects in collaboration with the Director.
- Drafted correspondence on behalf of the Director to internal and external stakeholders.
- Assisted in preparing presentations for internal and external audiences as requested by the Director.
- Provided administrative support to the director during meetings, taking minutes when required.
- Monitored emails sent to the Director's inbox, responding to queries or forwarding them accordingly.
Administrative Assistant
DC Asphalt Services, Inc.
Kapolei, HI
10.2013 - 01.2015
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
- Created travel arrangements for senior managers according to their requirements.
Office Manager
FCS Services, Inc.
Kapolei, HI
03.2000 - 10.2013
- Developed and implemented office policies and procedures.
- Assisted with the preparation of budgets, forecasts and financial statements.
- Supervised staff members, organized schedules and delegated tasks.
- Coordinated meetings, conferences, travel arrangements and department activities.
- Maintained filing system for records, correspondence and other documents.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Provided administrative support to management team including preparing reports and presentations.
- Created spreadsheets in Excel to track data such as vacation requests, sick days .
Office Manager/Accountant
Jane Seymour Construction
Waianae, HI
06.1981 - 03.2000
- Analyzing financial statements and records to identify discrepancies.
- Developing and maintaining accounting processes, procedures, and systems to ensure accuracy of data entry.
- Preparing payroll checks and processing direct deposits for employees.
- Reconciling bank accounts and preparing monthly financial reports.
- Processing employee benefits such as health insurance, 401, vacation time.
- Assisting in the recruitment process by screening resumes, conducting interviews, and onboarding new hires.
- Creating job descriptions for open positions within the organization.
- Maintaining employee personnel files with accurate information regarding performance reviews, pay rate changes, disciplinary actions.
- Handling employee relations issues such as grievances or complaints from staff members.
- Conducting exit interviews with departing employees to determine reasons for leaving.
- Reviewed payroll processing systems to verify accuracy of salaries, benefits, garnishments, taxes and other deductions.
- Facilitated paperwork and processing for new hires, terminations and changes to pay rates.
- Identified and recommended updates to payroll accounting software, systems and procedures.
Education
Bachelor of Science - Business Management
Colorado Technical University
Colorado Springs, USA06.2016
Associate of Arts - Elementary Education/Accounting
Leeward Community College
Waianae, HI06.2013
Associate of Arts - Culinary
Kapiolani Community College
Diamond Head, HI06.2010
Certificate of Bookkeeping -
Windward Community College
Kaneohe, HISkills
- Telephone communication
- Office filing and record management
- Payment processing
- Payroll processing
- Inventory management
- Human Resources Management
- Recruitment
- Job description development
- Ad posting
- Interview scheduling
- New hire training coordination
- Bookkeeping
- Billing monitoring
- Office efficiency planning
- Office systems implementation
- Equipment procurement
- Invoice verification
- Financial reporting
- Business Administration
- Business Writing
- Quality Control
- Risk Management
- Invoice Processing
- Administrative Support
Certificatesanddiplomas
- HRM
- Administrative Assistant
- Executive Assistant
- Employment Law
- Quick Books
- Accounting
- Bookkeeping
Timeline
Executive Assistant - Director
Alakai Services
07.2021 - 08.2023
Executive Assistant - President
PSC Consultants LLC
02.2015 - 12.2021
Administrative Assistant
DC Asphalt Services, Inc.
10.2013 - 01.2015
Office Manager
FCS Services, Inc.
03.2000 - 10.2013
Office Manager/Accountant
Jane Seymour Construction
06.1981 - 03.2000
Bachelor of Science - Business Management
Colorado Technical University
Associate of Arts - Elementary Education/Accounting
Leeward Community College
Associate of Arts - Culinary
Kapiolani Community College
Certificate of Bookkeeping -
Windward Community College
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Native language
Japanese
Beginner
A1
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