Daisy Konter
Cartersville,GA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Pricing and Underwriting Intern
Kaiser Permanente
Atlanta, GA
06.2023 - 08.2023
- Enhanced knowledge of insurance industry, specifically in underwriting processes and operations
- Acquired valuable skills in supporting underwriters with daily assignments and projects, contributing to overall success
- Contributed proactively to educational and social activities in order to enhance understanding of underwriting process and broader KP network.
- Identified areas of improvement within existing underwriting procedures.
- Developed methods for streamlining the underwriting process while maintaining quality standards.
- Provided support to Underwriters in evaluating applications and making decisions regarding approval or denial of loans.
School Secretary / Registrar
Cartersville City Schools
Cartersville, GA
07.2022 - 05.2023
- Carried out office support duties, including managing multiple telephone calls, greeting visitors, and addressing inquiries from students, parents, and administrators
- Maintained principal's calendar, ensuring accurate scheduling of appointments and events
- Reviewed incoming correspondence and enabled timely distribution to appropriate school personnel
- Managed daily attendance procedures for entire school and accurately recorded attendance data.
- Handled confidential information regarding students carefully and with discretion.
- Resolved issues with parents using active listening skills to de-escalate difficult situations.
- Explained attendance policies and procedures and managed processing of absence and tardy notices.
- Maintained accurate records of student attendance data on a daily basis.
- Maintained student transfer requests and withdrawal approval files.
Broker / Credentialing Specialist
Health One Alliance / Alliant Health Plans
Dalton, GA
02.2016 - 01.2019
- Facilitated appointment of new brokers into the system, verifying background checks, checking Georgia licenses, and confirming Errors & Omission (E&O) coverage
- Submitted appointments to Department of Insurance, along with maintaining broker of record for new and existing agents/brokers
- Utilized Cactus systems to keep accurate and up-to-date data and uphold integrity of provider information
- Communicated with providers to provide latest updates on credentialing status as requested as well as promptly followed up on outstanding information required for credentialing process.
Education
Bachelor’s - Healthcare Administration
Reinhardt University
Waleska, GA08.2023
Skills
- Strategic Planning
- Spanish Fluency
- Written Communication
- Calendar Management
- Records Management
- Documentation & Reporting
- Regulatory Compliance
- Team Coordination
- Cross-Functional Collaboration
- Data Entry & Maintenance
- Relationship Building
- Student Records Management
- File Maintenance
Certification
- HRCI Human Resource Assistant
- Certificate of Appointment of Notary
- Basic Life Support
Languages
Spanish
Native/ Bilingual
Awards
Academic Scholar Award
Timeline
Pricing and Underwriting Intern
Kaiser Permanente
06.2023 - 08.2023
School Secretary / Registrar
Cartersville City Schools
07.2022 - 05.2023
Broker / Credentialing Specialist
Health One Alliance / Alliant Health Plans
02.2016 - 01.2019
Bachelor’s - Healthcare Administration
Reinhardt University