Daisy Lopez Ortega
Niles,OH
Summary
Passionate, high spirited person with years of experience in customer services. Reliable, Driven to deliver top-notch customer service by filling in within other departments. eager to learn new things everyday to improve in the workforce.
Overview
5
5
years of professional experience
Work History
School Bus Attendant/School Van Driver
community bus services
Warren , OH
2023.08 - Current
- Maintained a clean and organized bus interior at all times.
- Communicated effectively with parents, teachers, administration, and other staff members regarding student issues or concerns.
- Enforced appropriate discipline when needed in order to maintain an orderly environment on the bus.
- Greeted students as they boarded the bus and ensured that they were seated properly.
- Completed necessary paperwork such as route sheets and attendance records accurately and timely.
- Performed daily pre-trip inspections of the vehicle including checking fluid levels, tire pressure, lights, brakes.
- Assisted special needs students in boarding and exiting from the bus safely.
- Operated two-way radios for communication purposes with dispatch office.
Sales Associate
Walmart
Cortland , OH
2021.03 - 2023.08
- Handled customer complaints in a professional manner.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Conducted inventories on a regular basis to track stock levels.
- Maintained cleanliness of store environment including floors, windows, displays.
- Greeted customers and provided exceptional customer service.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Utilized pallet jack to move large quantities of produce from receiving area into storage areas.
- Ensured that all signage was properly placed, up-to-date, and accurate for pricing information.
- Inspected products for quality assurance, removing any damaged or spoiled items from inventory.
- Maintained current and accurate inventory with cycle counts and audits.
Laborer
Little Tikes
Hudson , OH
2020.08 - 2021.02
- Unloaded finished goods from conveyor belt after completion of assembly process.
- Labeled finished products with appropriate information such as serial numbers or barcodes.
- Loaded and unloaded materials onto or from pallets with pallet jacks.
- Completed variety of physical labor tasks.
- work in extreme environment weather at a fast working pace
- long hours standing, bending, twisting.
- Oversaw proper PPE use to facilitate working conditions compliant with safety regulations.
Sales Associate
AutoZone
Warren , OH
2019.03 - 2020.08
- Restocked shelves as needed to ensure sufficient inventory levels.
- Attended weekly team meetings to review performance goals and objectives.
- Maintained cleanliness of store environment including floors, windows, displays.
- Processed transactions using a point-of-sale system.
- Upsold additional items based on customer interests and needs.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Organized stockroom shelves according to size, color or style.
- Greeted customers and provided exceptional customer service.
- provide basic auto service when the customer need the service.
- multitasking on incoming calls with store full of customers
Call Representative
Alorica
Warren , OH
2019.04 - 2019.11
- Provided customers with product and service information, as well as troubleshooting assistance.
- Updated existing customer accounts with new information obtained through conversations.
- Demonstrated proficiency in navigating multiple computer programs simultaneously during customer interactions.
- Answered incoming calls and responded to customer inquiries in a professional manner.
- Assisted customers with billing disputes or discrepancies in a timely fashion.
- Explained product features, benefits, warranties, and return policies clearly to customers.
- Surpassed sales goals through implementation of successful marketing strategies.
- Collected deposits or payments and arranged for billing.
Education
High School Diploma -
Newburgh Free Academy
Newburgh, NY2018-06
Skills
- Bus evacuation
- Crossing Guard Duties
- Patience and Empathy
- Weather Preparedness
- Wheelchair assistance
- Strong Work Ethic
- Time Management
- Problem-solving abilities
- Multitasking
- Special Needs Assistance
- Sales Development
- Inventory Control
- Upselling
- Money Handling
- Customer Service
- Cash Register Operation
- Stocking and Receiving
- Merchandising understanding
- Battery service
- Fluid Exchanges
Timeline
School Bus Attendant/School Van Driver
community bus services
2023.08 - Current
Sales Associate
Walmart
2021.03 - 2023.08
Laborer
Little Tikes
2020.08 - 2021.02
Call Representative
Alorica
2019.04 - 2019.11
Sales Associate
AutoZone
2019.03 - 2020.08
High School Diploma -
Newburgh Free Academy
Similar Profiles
Ciara WorshamCiara Worsham
Facility Supervisor at Community Bus ServicesFacility Supervisor at Community Bus Services
Vernard TownsellVernard Townsell
Bus Driver at CBS Community Bus ServicesBus Driver at CBS Community Bus Services
JODY BOWERSJODY BOWERS
BUS DRIVER at SOUTH LYON COMMUNITY SCHOOLS BUS TRANSPORTATIONBUS DRIVER at SOUTH LYON COMMUNITY SCHOOLS BUS TRANSPORTATION