Daisy Luong
Auburn,WA
Summary
I have worked at Boeing for 16 years as a procurement agent for BGS and CAS Material Services. I have 10 years of experience as a procurement agent with the P-8 Program as a financial support specialist and 6 years of experience as a supply chain analyst with CTSC. Before becoming a Boeing employee, though, I was a contract person working for the Boeing company in the Travel Accounting/General auditing department. I have an associate's degree in business administration and a Bachelor of Science in Management Information Systems from San Jose State University. I received numerous awards for burning the backlog, especially for raw material inventory SOW with BGS. Also, I was named the first PA to resolve and streamline raw material inventory by working with engineers and customers from different sites. I trained team members and new hires on PA processes and was constantly recognized by leadership.
Overview
25
25
years of professional experience
Work History
Supply Chain Analyst
The Boeing Company
01.2019 - 11.2024
- Analyze and verify customer demands
- Initiate, coordinate, set delivery schedules, and authorize release of purchase orders to suppliers
- Optimizes execution of the supply chain balancing inventory, supply orders and schedule demand
- Work with suppliers to ensure on-time delivery
- Review inventories by part number attribute to evaluate resources availability
- Communicate suppliers' adherence issues to customers and management
- Analyze and dispose of excess inventories when required
- Audit and reconcile PO payment against SAP and Cribmaster to ensure payments accuracy
- Write and update SWIs, Standard Work Instructions when required
- Utilized data analytics to identify and resolve supply chain issues and improve overall performance.
- Optimized supply chain processes by implementing data-driven analysis and forecasting methods.
Procurement Agent
The Boeing Company
02.2008 - 12.2018
- Evaluate supplier proposals for cost, lead times, and quality
- Managed Boeing Proprietary/Vendor/Standards/Fasteners/Raw Material and GSE SOW
- Create source selection to ensure program and customer integration
- Review requirements and submit proposals (RFQ) to qualified suppliers
- Evaluate supplier quotes, conduct price analysis, and lead the 'Best Value' determination
- Identifies problems and maintains priorities for work in process
- Supplier problem resolution and focal point for issues and concerns
- Ensures on-time delivery
- Documents and resolves order delinquencies
- Reports schedule adherence issues
- Identifies sources of supply/demand variation
- Communicates across functions to report risks and issues
- Conducts source selections, negotiates and documents purchase contracts and binding agreements within procurement commitment authority
- Administers contract/contract changes
- Trained new employee and mentor other procurement agent
- Develops and creates schedules for products and services
- Assists in developing estimates and schedules for new business proposals
- Implements and maintains process improvements by analyzing and establishing best practices for materials management to improve SCM performance
- Participates in supplier performance reviews and cross functional improvement teams
- Participates in root cause analysis and development of improvement plans and monitors progress
- Documents contractual and pricing agreements in accordance with the POI
- Executes proprietary information agreements
- Manages supplier's ESPM (Supplier Quality and Delivery Rating System) performance and helps create and monitor supplier improvement plans
- Develop new PA tip sheets for team processes
- Team focal for SIRT and SIEBEL
- Reduced in-queue Raw Material backlog from average 170 requirements to 6 in 8 weeks
- Acting Manager for team when Manager is out of office
- Knowledge of Boeing Systems: ERP, ERPLN, PDM, SAP, MS Office, Data Mart, REDARS, CMES, Microsoft Office Suite Skills
Financial Support Specialist
The Boeing Company
02.2006 - 01.2008
- Responsible for managing four sets of books of Accounting Business Units for Puget Sound IDS Travel Accounting, BCA travel advances, Third Party Payments (Account Payable) and Local Hire/Contract Labor accounts
- Duties include reviewing, auditing, analyzing, booking, paying, and billing (Intra Accounting Transfers)
- Auditing and Processing of travel/business reports utilizing electronic travel processing system by Boeing policies and procedures
- Responsible for investigation and/or research of unresolved complex discrepancies concerning payment charges, credits, statements, and reports and communicating results and ideas to the appropriate parties including external and internal customers
- Process payroll deduction, and cash receipts, and reconcile various general ledger accounts at month-end
- Verify customer charge-lines, coordinate final approval signatures, timely submittals of approved invoices to Payment Services, and development and maintenance of project metrics for month-end reports
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Maintained detailed documentation of support interactions, ensuring valuable insights were preserved for future reference and analysis.
Procurement Agent and Account Payable
Kamet Manufacturer
01.2000 - 01.2004
- Handling contact with vendors, matching invoices with purchase orders, investigating potential duplicate payments, coding, acquiring proper authorization, and research and resolving payment issues
- Run A/P aging report, prepare check payments, and cutting appropriate checks
- Coordinate payment of AP invoices promptly
- Secure sufficient backup information from vendors and employees
- Process and audit employee expense reports against policy and receipts
- Resolved ledger accounts Software experience with E2 system, QuickBooks, and Peachtree
- Established and managed supplier and vendor relationships.
- Contacted each vendor and recorded information regarding price, availability and quality of products.
Education
Bachelor of Science - Management Information System
San Jose State University
San Jose, CA05.1999
Associate of Science - Business Administration
San Jose/Evergreen College
San Jose, CA05.1996
Skills
- CribMaster
- OMAT
- ERP
- SAP
- RUMBA
- Supply Chain
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Ariba
- Redar
- SIEBEL
- SAP Focal
- PDM
- Data analysis
- Supply chain planning
Timeline
Supply Chain Analyst
The Boeing Company
01.2019 - 11.2024
Procurement Agent
The Boeing Company
02.2008 - 12.2018
Financial Support Specialist
The Boeing Company
02.2006 - 01.2008
Procurement Agent and Account Payable
Kamet Manufacturer
01.2000 - 01.2004
Bachelor of Science - Management Information System
San Jose State University
Associate of Science - Business Administration
San Jose/Evergreen College
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